Crown Cork & Seal USA, Inc.
Team Leader
Job Location
Ashburn, IL, United States
Job Description
Key responsibilities and accountabilities:
1. Investigate factory quality problems, customer and consumer complaints using a broad range of skills and techniques such as
Can performance testing
Seam evaluations
Coating performance tests
Microscopy and metallography
Plant trials
Bev/Food processing simulation
Provide reports with clear conclusions and recommendations
2. Manage and record work requests using appropriate IT systems
Prioritise work to ensure business needs are met and time is used effectively
Work within the Technical Support Team to ensure all requests are dealt with and resources are allocated efficiently
Liaise with other teams, departments and/or external resources to ensure the root cause of a problem can be established
Maintain proactive communication with stakeholders
Regularly review work for value added opportunities and update value added report
Monthly reports
3. Contribute to the wider activities of Materials and Crown Technology
Proactive approach to environment, health and safety and energy saving initiatives
Involvement in development and innovation teams as required
Full participation in workshops
ESSENTIAL REQUIREMENTS
Professional and academic qualifications:
Degree in science or engineering subject
Or
Several years relevant experience in a similar technical support role
Previous experience
Demonstrated ability to work in a laboratory or manufacturing environment
Skills and competencies
Excellent written communication skills
Excellent interpersonal/verbal communication skills
Able to manage and plan multiple work requests
Personal attributes
Customer focussed problem solver
Self-starter and able to work with minimal supervision, but also effective as a member of a team
Diligent and attention to detail
Able to learn and apply new techniques quickly and effectively
Enjoys a balance of practical work, job management and reporting
Languages
English
PREFERRED REQUIREMENTS
Continuous improvement (eg 6σ) trained
Experience of metal packaging technology (beverage cans or metal vacuum closures)
Beverage and or Food filling and processing
Statistical knowledge
Trained in one or more relevant investigation techniques
Strategic thinker – able to translate problems into improvement opportunities
Location: Ashburn, IL, US
Posted Date: 11/19/2024
1. Investigate factory quality problems, customer and consumer complaints using a broad range of skills and techniques such as
Can performance testing
Seam evaluations
Coating performance tests
Microscopy and metallography
Plant trials
Bev/Food processing simulation
Provide reports with clear conclusions and recommendations
2. Manage and record work requests using appropriate IT systems
Prioritise work to ensure business needs are met and time is used effectively
Work within the Technical Support Team to ensure all requests are dealt with and resources are allocated efficiently
Liaise with other teams, departments and/or external resources to ensure the root cause of a problem can be established
Maintain proactive communication with stakeholders
Regularly review work for value added opportunities and update value added report
Monthly reports
3. Contribute to the wider activities of Materials and Crown Technology
Proactive approach to environment, health and safety and energy saving initiatives
Involvement in development and innovation teams as required
Full participation in workshops
ESSENTIAL REQUIREMENTS
Professional and academic qualifications:
Degree in science or engineering subject
Or
Several years relevant experience in a similar technical support role
Previous experience
Demonstrated ability to work in a laboratory or manufacturing environment
Skills and competencies
Excellent written communication skills
Excellent interpersonal/verbal communication skills
Able to manage and plan multiple work requests
Personal attributes
Customer focussed problem solver
Self-starter and able to work with minimal supervision, but also effective as a member of a team
Diligent and attention to detail
Able to learn and apply new techniques quickly and effectively
Enjoys a balance of practical work, job management and reporting
Languages
English
PREFERRED REQUIREMENTS
Continuous improvement (eg 6σ) trained
Experience of metal packaging technology (beverage cans or metal vacuum closures)
Beverage and or Food filling and processing
Statistical knowledge
Trained in one or more relevant investigation techniques
Strategic thinker – able to translate problems into improvement opportunities
Location: Ashburn, IL, US
Posted Date: 11/19/2024
Contact Information
| Contact | Human Resources Crown Cork & Seal USA, Inc. |
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