Call Center Representative

Day to Day:

We seek a Call Center Representative to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week in Anaheim, CA.

Desired Skills & Experience:

• 1-2 years of experience working in customer service/call center
• High School diploma or GED
• Good communication and personality
• Adaptable and eager to learn, willing to work in a fast-paced call center
• Excellent communication and reliable
• Ability to type at least 36 WPM

Pluses:

• Bilingual in Spanish, Vietnamese, and/or Chinese