Help Desk /Customer Service Advisor

A large, well known and very successful organisation are seeking an experienced Customer Service Advisor to join their team to cover a busy period. Based in beautiful offices on a local business park, this company have free parking on site, canteen facilities and much more! The ideal candidate will have twelve months plus customer service/telephone experience, posses excellent communication skills and be able to prioritise work loads.

Duties include:

• Answering incoming calls from customers regarding maintenance issues on their buildings
• Logging the faults and allocating a team of engineers to jobs
• Prioritising work loads
• Working to deadlines
• Dealing with general queries
• Building strong working relationships

This is a long term temporary position, which could open permanent opportunities for the right candidates.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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