Order Administrator

Join Our Team as an Order Administrator!

Are you passionate about providing excellent service and driving smooth operations? Do you thrive in a fast-paced environment where attention to detail is key? We are looking for a dynamic Order Administrator to join our team!

What You'll Do:

• Sales Order Processing: Enter and process sales orders accurately using the Infor LN ERP system, ensuring all documentation is handled correctly.
• ERP Data Management: Keep customer records up-to-date and accurate in the system.
• Customer Communication: Be the go-to for customer queries, providing quick, professional responses via phone and email.
• Collaboration: Work closely with Project Management, Finance, and Warehousing teams to ensure smooth operations.
• Problem-Solving: Help resolve customer issues related to new or replacement equipment.
• Continuous Improvement: Drive process enhancements and take part in our Rapid Continuous Improvement (RCI) initiatives to improve productivity.
• Teamwork: Foster collaboration and open communication with all team members.
• Safety and Quality Commitment: Commit to safety and quality standards, contributing to excellence in everything we do.

What You Bring:

• Experience: 1-2 years in an administrative or call center role, preferably with ERP systems knowledge (Microsoft Dynamics or similar).
• Skills: Excellent organizational skills, attention to detail, and the ability to juggle multiple tasks. Strong communication and interpersonal skills are essential.
• IT Savvy: Confident with Microsoft Office and familiar with basic accounting principles.
• Bonus: Experience with export shipping and fluency in Italian, French, or German is highly desirable!

Why Join Us?

• Growth & Development: We're invested in your career! You'll have the opportunity to learn and develop new skills.
• Collaboration: Work alongside passionate teams in a supportive environment that values respect, integrity, and teamwork.
• Innovation: Contribute to exciting process improvements that drive our business forward.

If you’re ready to be part of a company that values customer satisfaction, continuous improvement, and personal development, apply now and let’s shape the future together!