Front of House Team Member

Ottolenghi is a well-known Middle-Eastern, Mediterranean restaurant group with 8 restaurants in London and 1 in Oxford. We are remembered for our creative dishes and exceptional hospitality along with our passion for creating unforgettable experiences for every guest.

Ottolenghi Bicester Village is looking for a Front of House team member to join them on a full-time basis. As a Front of House Assistant, youll be the face of Ottolenghi, welcoming customers into our shop, assisting with their purchases, and ensuring they have a wonderful experience. While the role primarily involves shop assistant duties, you will also be cross-trained in other departments to support our diverse operations. This could include helping with table service or bar shifts, so flexibility and a proactive attitude are key.

The ideal Front of House Team Member at Ottolenghi Bicester Village will be:

• Greeting our guests with a warm welcome
• Passionate about delivering exceptional customer service and a commitment to exceeding guest expectation
• Working with other team-members to ensure a streamline service
• Assist in other areas as needed, including bar shifts
• Selling products with knowledge in our shop area
• Giving great customer service when serving our guests food and drink

The ideal Front of House Team Member at Ottolenghi will have:

• Experience in retail and or hospitality
• Excellent communication skills and a good level of English, both spoken and written
• A positive friendly attitude
• The ability and desire to provide exceptionally high levels of customer service to create exceptional experiences

What's in it for you:

• A cross trained training plan to give you the ability to learn about all departments
• Health benefits package
• English language training (Basic, Intermediate and Business Levels)
• Enhanced Maternity, Adoption, Surrogacy or Primary Care Giver Parent Pay and Paternity Pay after 2 years service
• £100 uniform voucher
• A birthday treat
• Refer a friend scheme, £500 each
• Monthly cooking demos and food, wine and cocktail workshops in the Ottolenghi Test Kitchen
• Opportunity to develop your career, with a strong learning culture and internal progression

Wed love to hear from you if you ready for the next step in your working journey!

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