Technical Account Manager

About Us

We design and manufacture sensing technology to monitor corrosion which helps our clients to save costs, reduce unplanned shutdown, meet net zero targets and migrate to a fully digitised solution. Our core technology is based around patented embeddable, wireless, battery-free sensors and we have a full range of digital data collection solutions including IoT and robotics. The unique advantages of the technology also enable us to work with OEMs to integrate our technology into products during manufacture.

Since we spun out of the University of Bristol in 2015 we have been on a journey of product development, certification and trialling the technology with major companies globally. The Inductosense WAND technology has now been approved by some of the largest companies in the world, including Saudi Aramco, and our clients are now deploying our technology at scale.

Job Description

We are looking for a Technical Account Manager to join our sales team and take responsibility for managing key accounts. This is a hands-on, dynamic role, based in Bristol, UK but with extensive opportunities to travel.

The role includes:

1. Identifying and targeting strategic business opportunities where the Inductosense technology can provide a solution to a customer's pain points.

2. Engaging in business-level and technical conversations at multiple levels of the organisation

3. Developing successful relationships with C-Suite customers as well as functional leaders.

4. Delivering technical presentations, particularly for in-person product demonstration with multiple senior stakeholders

5. Developing and executing account plans spanning multiple business units across complex organisation.

6. Understanding technical requirements and the optimal product solution for the customer across multiple products

7. In-depth understanding of the buyer journey and can lead a complex, multi-party sale.

8. Developing impactful, strategic sales plans for key accounts and identifying required resources,

9. Working collaboratively with the Inductosense team and partners on pre-sales and post sales activities

10. Focal point for the customer throughout sensor installation and post-sale support.

11. Successful close out of sensor installation projects, including writing technical reports & case studies with a clear business case, ensuring all the customer is satisfied, all feedback is recorded and actioned, and that the opportunity will progress to a repeat sale.

11. Travelling to support customers internationally on a frequent basis

Profile

The ideal candidate will have:

1. A university degree in Engineering/Physics/Materials Science

2. Knowledge of the Oil&Gas industry

3. An understanding of ultrasonic non-destructive testing

4. Experience in a sales/customer facing role

5. Excellent interpersonal and communication skill

6. Experience of producing technical reports

7. Knowledge of business development/sales methodologies

8. The right to work in the UK and be able to commute to Bristol