Client Services Director

Client Services Director

Leeds

£65,000 - £80,000

Are you a dynamic and strategic leader with a passion for delivering exceptional client experiences? Are you ready to drive success for both clients and the agency in a fast-paced and innovative environment? We're currently partnering with an agency who are going through a period of growth and looking for a Client Services Director to join lead their established client services team.

About the company...

A leading marketing agency known for its strategic approach and commitment to delivering outstanding results. This client has a portfolio that is enviable to most agencies and collaborate with clients across various industries to develop and execute integrated marketing strategies that drive growth and exceed expectations. As a Client Services Director, you will play a pivotal role in leading and inspiring the client services team to deliver exceptional value and drive client success.

About the role...

As a Client Services Director, you will be responsible for leading the client services team and ensuring the seamless delivery of services to your clients. You will be a trusted advisor, collaborating with clients to understand their business goals, marketing objectives, and challenges, and develop strategic plans that drive growth, guiding strategic initiatives, and overseeing the successful implementation of marketing strategies. Your ability to build strong client relationships, provide strategic direction, and inspire teams will be instrumental in driving client satisfaction, delivering high quality services that meet their expectations as well as retention, and organic growth.

About you...

To be considered for this Client Services Director role, we're looking for proven experience in a leadership role within a client services or account management team, preferably in a marketing or advertising agency. Strong leadership and people management skills are key, with the ability to inspire and develop high-performing teams. You'll be a strategic thinker with the ability to understand clients' industries, business models, and marketing objectives along with a results-oriented mindset with a focus on driving client satisfaction, retention, and organic growth.

We're currently working on a number of roles at this level at ThePlaceToBe so if you're interested in having a more informal discussion about your career, please don't hesitate to reach out.