Director Insights & Analytics

About ETS:

ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. We are committed to powering human progress by promoting skill proficiency, empowering upward mobility, and unlocking more opportunities for everyone, everywhere.

For more than 70 years, we have developed products and services based on rigorous research and our belief in the power of learning. Our portfolio consists of some of the world’s most trusted assessments - including the TOEFL® and TOEIC® exams, the GRE® and the Praxis® family of assessments - along with research, development and innovation that explores new frontiers in learning and measurement. Our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners are able to improve their lives through education.

Position Summary:

Program & portfolio manager of Business Insights and Analytics efforts, as well as a leader in establishing a data-driven culture and coordination across TOEFL Marketing. Experts focused on medium- and long-term analytics innovation and prioritization with a holistic view across TOEFL Marketing. Manage the marketing business insights and analytics project portfolio and associated resources for TOEFL.

Primary Responsibilities:

• Determine success metrics for Marketing evaluation.
• Prioritize internal focus of innovation efforts and the corresponding training needed to drive toward an analytics-embedded organization.
• Understanding of key data & analytics capabilities and how they can enable better business decisions.
• Ability to clearly communicate with senior leadership and prioritize efforts across functional areas.
• Presence of long-term vision for analytics in TOEFL Marketing.
• Strong understanding of data management, statistical analysis, modeling, reporting and visualization tools and software.
• Clear vision of emerging analytics capabilities (e.g., AI modeling).
• Work with the leadership to map out future state and roadmap for embedding analytical competence throughout TOEFL Marketing.
• Drive analytics process standardization and adoption of tools and methods.
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function.

Education & Experience:

• Thought leader with proven record of success, directing efforts in the areas of analytics, cross functional data analytics transformation.
• Strong analytical and problem-solving skills.
• Experience using statistical and analytics software (e.g., Alteryx, AWS native services for analytics).
• Experience using programming language such as SQL, Python and/or R to process data.
• Working knowledge of data acquisition and cleanse techniques.
• Ability to generate business insights via reporting and data visualization (e.g., Tableau, PowerBI).
• Working knowledge of data warehousing / data lake.
• Proven record delivering business value with technical projects.
• Proficiency in Microsoft Excel and PowerPoint.
• Strong written/verbal communication skills.
• Undergraduate degree (or relevant experience) in related quantitative or STEM field or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired is necessary.
• Master's degree in a quantitative or STEM field preferred.
• 8+ years of diverse experience in data analysis, handling increasingly more complex and diverse data analyses is necessary. Strong programming background, and coursework in statistics are essential.