contracts commercial manager

at wagamama, we’re an eating house for the soul. with over 165 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life

we have a new role for a contracts + commercial manager to join our tech team on on our continuous journey of true nourishment

working predominantly for wagamama and supporting other divisions as necessary, you will manage the groups commercial contracts. you will manage the day-day with our suppliers, ensuring that initiatives are aligned with business strategy and agreed architecture. responsible for the full lifecycle of technology contracts and commercials, ensuring the company enters into agreements that are commercially advantageous and mitigate risk as well as identifying trends and opportunities to optimise value to wagamama!

you'll report into the head of technology products + work closely with the technology director and other senior stakeholders, being a key partner to our product, strategy & architecture, change and service & operations teams, as well as the finance department, providing expert guidance and leadership throughout the contracting process.

your role |

• draft, review, and negotiate a variety of technology contracts, including software licenses, hardware purchases, cloud services agreements, and maintenance contracts.
• collaborate with internal stakeholders to understand business needs and translate them into clear and concise contractual terms.
• manage the negotiation process to secure the best possible terms for the company, while maintaining strong relationships with vendors and partners.
• key approver of all invoices running through the department, ensuring that the department is tracking to budget and able to make adjustments to process through monitoring spending trends.
• oversee the contract approval process, working closely with legal counsel and business leads.
• manage post-execution contract administration, including monitoring performance, tracking key milestones, and resolving any contractual disputes.
• identify and implement process improvements to streamline the contracting process.

what we look for |

• bachelor's degree in business administration, law, or a related field preferred
• experience in technology contracts and commercials management or buying
• proven experience in drafting, negotiating, and managing a variety of technology contracts
• strong understanding of contract law principles and best practices
• excellent negotiation and communication skills
• strong analytical thinking and problem-solving
• energetic, optimistic and driven, focusing on action and outcomes and willing to get stuck in where required
• excellent interpersonal and communication skills, able to work through a team and across all levels in an organisation

woks in it for you |

• a competitive salary
• 20% discretionary annual bonus entitlement
• hybrid working – based 3 days a week in our hq in london bridge
• wagamama food allowance
• private healthcare
• pension contribution
• 25 days holiday + all bank holidays
• various discount across retail, hospitality + leisure
• internal progression opportunities | fully funded apprenticeship programmes to support your growth
• kintsugi wellness | bi-weekly yoga, run club, massage, box-fit, access to councilors, cycle to work scheme + discounted gym
• family friendly policy | any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay
• regular noodle hq socials | payday breakfast, sports day, team days out, pride parties, kintsugi pottery, plant potting + all seasonal celebrations | pumpkin carving, wreath making etc

the wagamama way |

kaizen, meaning ‘good change’, is the philosophy that sits at the core of who we are. it shapes every dish we create and pushes us to find better ways in all we do. our food, how we think, how we work, it has to be fresh. committed to championing change in both our communities + the impact on the planet

three whole decades of acting different, we don’t conform, we celebrate difference. appreciating personality over perfection. welcoming everyone and their unique story to our benches. we promise to have your back. working together to build close bonds of trust + support. creating safe spaces where we can have real conversations with open hearts + open minds

be you, be wagamama