NEW 1 Year Contract Project/Product Manager (Cards)

Responsibilities:

• Manage day-to-day operations of the card acquisition process end-to-end.
• Review and improve existing processes and policies with Credit Ops, Tech, Credit Policy and other Risk Management teams to improve customer journey
• Streamline and automate card application and card fulfilment process.
• Review and automate campaign fulfilment and ensure all exception scenarios are covered in the customer journey to reduce call volume
• Manage and resolve customer exceptions revolving around Customer Onboarding and Credit Card application.
• Drive standardization of internal processes across acquisition fulfilment and improve efficiency through automation of reports
• Perform accuracy checks of daily/monthly/adhoc reports and ensure timely completion with zero errors

Job Requirements:

• Degree holder with at least 2 - 3 years of relevant working experience
• Comfortable with Microsoft Excel, including experience with formulas and basic functions.
• Experience in cards and streamlining of processes
• Knowledge in Payments business, especially credit cards. Experience in a financial institute or in the payments industry is advantageous
• Good analytical, interpersonal skills and problem solving skills with ability to manage stakeholders
• Strong attention to detail and accuracy, independent, self-motivated with good time management

Interested applicants please send your resume in MS Words format to Joanna.Tan@ambition.com.sg and attn it to Tan Joanna (R1104661)
Short listed candidates will be notified
www.ambition.com.sg

Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer SGD1,000 or SGD350 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://www.ambition.com.sg/refer-a-friend