PureSoftware - ServiceNow Developer - ITSM Module

Job Description : - 7 years of professional experience in a similar role, working with ServiceNow, including the IT Service Management (ITSM) module. - Experience with additional modules (Event Management, AI Ops, IT Business Management and GRC, Integrated Risk Management, Privacy Management, Vendor Risk Management, Third Party Risk Management ,CMDB) is an advantage - At least 2 years' experience in successfully integrating ServiceNow with other systems via APIs and Integration Hub (spokes) - A thorough understanding from a previous role of the IT infrastructure (servers, storage, network, cloud) and applications - Knowledge of ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules Roles and Responsibilities : - Configure and develop the ServiceNow platform based on business requirements from cross-functional teams. - Transform ServiceNow business requirements into a viable technical solution. - Design, develop, test, and implement ServiceNow solutions in alignment with industry best practices. - Implement integrations with other Saxo systems/applications using API, Integration Hub, and other integration methods - Mentor and provide technical guidance to an existing team of ServiceNow admin and developers - Manage the ServiceNow platform for optimal performance including but not limited to monitoring, upgrades, and access - Respond to complex issues and requests related to ServiceNow. - Troubleshoot reported issues to determine a viable solution. - Escalate to the vendor when needed - Maintain integrity and security of system - Follow the change process and furnish required artifacts (install results, test results, etc.) - Prepare and execute test cases (unit and system testing) and work with the team to further build up the automated test suite - Developing, configuring, and customizing the ServiceNow platform to fit business requirements. - Collaborating with cross-functional teams to identify and prioritize business requirements - Writing clean, efficient, and maintainable code requires expertise to achieve. - Code reviews and quality control checks should be undertaken as part of every project to guarantee maximum efficiency and productivity. - Debugging and fixing technical problems - Producing and running test cases to guarantee software quality. - Documenting code and application functionality - Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. (ref:hirist.tech)

Location: Gurgaon, IN

Posted Date: 11/15/2024