Sales Assistant

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

Job Description: Max&Co. / Weekend Sales Assistant (Full Time) – Harrods – London

CORE RESPONSIBILITIES

Customer Service:

· Welcome and help customers, providing an excellent in-store experience at all times.

· Demonstrate brand and product knowledge, based on the training program provided, as well as keeping up to date with the luxury environment and competitors.

· Proactively deliver the brand's selling ceremony, maximizing sales opportunities to achieve Store sales target and KPIs.

· Actively builds client confidence by creating an engaging interactive experience

· Gain new clients, meet conversion goals and continue to service existing clients

REQUIRED SKILLS/EDUCATION

· Minimum 1-3 years of Retail/Customer service experience;

· RTW product experience in luxury or high-end retail is strongly preferred

· Strong interpersonal, organizational, and communication skills

· Able to work independently as well as collaboratively

· Proficient computer skills

· Passion for human relations and sales

· Problem-solving, curiosity and interest in luxury/fashion, art and design