Hero FinCorp - Technical Project Manager - Salesforce

Position Overview - Job Description - SFDC Key Responsibilities : - Managing cross functional business teams/stakeholders for IT requirements - Preparation of business requirement (BRD) & SRS (software requirement specification) documentation for all IT initiatives interacting with business. - Manage all process & design related queries raised from implementation (Vendor) partners from IT angle. - Propose design and architecture after doing a gap analysis of different salesforce applications for Sales & Service Journey via all channels like digital, mobile-app, email, walk-in, website, IVR. etc. for B2B & B2C user journeys. - Transforming IT strategy & plans to project execution & management till production go live & post go-live support. - Liaise with testing team & business team to get test cases prepared & conclude UAT testing - Manage change management process for respective applications. - Work on configuration and customization of Salesforce based business processes for LOS & Servicing. - Completing the due diligence of proposed new application/system changes. - Prepare the CBA liaising with management team & IT-plan. - Working as L-2 production support team & all bug closures reported in production which requires code changes. - Development & configuration of all new report requests coming from business end. - Single point of contact for all tech related application queries corresponding to a product-PAN India. - All responsibilities should be performed as per the Company Values and guidelines mentioned in the Company policies, as applicable and within the parameters of Company Code of Conduct. Skills & Competencies : - Well versed with Financial Sector & Loan management process. - Keen awareness of new technologies and applicability in changing business context & requirements. - Well versed with Visio, Powerpoint, Ms-Word , etc documentation tools. - Exhaustive hands-on SFDC-SOQL, SOSL Queries, Reports & Dashborads. - Knowledge of Salesforce Sales Cloud & Service Cloud Consultant - Integration experience- Web Services/ REST APIs- must to have. - Knowledge of Developer Console, Eclipse Force.com IDE/Maven IDE - Ability to read SFDC platform logs. - Understanding of Lightening, Apex Class, LWC, Sharing & visibility rules, VisualForce, Process Builder, VisualForce Process Builder, Triggers, Record-Types, Job Scheduling, User Setup, Profile, Role, Apex Data Loader, Validation Rules, Workflow Rules, Assignment Manager, Queues, Permission-Sets, Sharing Rules, Approvals, Web Services (Rest API,Soap API). - Well versed with Javascript, CSS/HTML - Community licenses & it's configurations experiences. - Proven working experience on Change Sets, Salesforce Application migration from lower environment (UAT) to production environment. - Good to have Heroku Hands-on. - Working experience on Custom Objects/Fields, sharing rules, Application configurations, Email Request/Response, Attachments, Connected Apps, Google API Integrations, AWS (Amazon Web Services), S-3, Heroku, SFDC CTI etc (ref:hirist.tech)

Location: India, IN

Posted Date: 11/14/2024