Job Description

Community Holdings is seeking an Assistant Manager to join our team and provide support for our Permanent Supportive Housing program. The Assistant Manager will work under the supervision of the Program Manager to ensure the smooth operation of the program and to provide assistance to residents with various needs. This is a full-time position with benefits.

Key Duties and Responsibilities

• Conduct all business in accordance with Community Holdings, LLC policies and procedures, Fair Housing, Americans with Disabilities Act and all other laws pertaining to apartments
• Implement Blended Management systems by collaborating with and maintaining ongoing communications with the Service Coordinator and Service Providers onsite
• Provide written reports documenting meetings/communications with services to include but are not limited to site activities, systems in place to encourage tenant lease compliance and foster resident responsibility
• Implement scheduled meetings with the Service Contractors regarding tenant lease compliance, work request and inspections, and compliance with their service plan
• Manage additional site staff including janitor, community builder, etc
• Host and coordinate tenant meetings and activities to foster an environment of community; attend community meetings and trainings to assist in creating a healthy community for TwelveThirteen tenants
• Under supervision of the Regional Supervisor or Director, the Assistant Property Manager will draft annual budgets for each upcoming calendar year and be responsible for staying within the established budget guidelines throughout the year
• Review Age Receivables and work with tenants and services to reduce them
• Ensure the tenant ledgers are updated and all adjustments are submitted monthly
• Ensure property remains fully occupied and that vacancies are filled in a timely manner, including engaging rental assistance administrators and referral sources required for unit mix compliance
• Work with the Compliance Manager to ensure tenant files remain in compliance with governing documents
• Ensure annual recerts are conducted timely
• Prepare for annual inspections and coordinate with maintenance/services to ensure units pass inspections with oversight and funding agencies
• Coordinate with maintenance and make-ready all units after move-out, and monitor all onsite maintenance activities
• Ensure that all rents are collected when due and posted in a timely manner
• Make sure that all bank deposits are made immediately and are reported in Skyline on a daily basis
• Ensure delinquency notices are administered monthly and upon the expiration date on the notice, the delinquent tenants are submitted to the Attorney for eviction
• Report all liability and property incidents to the Corporate Office immediately
• Ensure that all workers compensation claims are reported and proper paperwork is completed
• Performs any additional duties as assigned by the Regional Supervisor and Director

Minimum Qualification - Required Skills and Abilities

Bachelor's degree in social work, psychology, or related field preferred. At least 2 years of experience working in a supportive or affordable housing or similar program. Strong communication and interpersonal skills. Ability to work effectively in a team environment and with individuals from diverse backgrounds. Knowledge of local resources and services for individuals experiencing homelessness and other related issues. Ability to handle confidential information in a professional manner.

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