Apprentice Directors Support Manager

Apprentice Directors Support Managers

DWP. Digital with Purpose.

Kick-start your career in DWP Digital team as an Apprentice Directors Support Managers.

You will earn, learn, and develop essential IT and business administration skills while supporting our senior leaders in a role that offers diverse opportunities for growth and progression.

You'll be part of a team supporting either director's or deputy director's office, so you'll get fast-track exposure to really important work, big decisions and senior people.

The role involves building strong relationships with directors and understanding the functional area you will support. Some of your daily tasks include diary management, inbox handling, and travel arrangements.

What skills do I need?

We're looking for people who are:

• Good communicators
• Able to make decisions and solve problems

• Organised effective, and able to make and work to plans

How does the apprenticeship work?

You don't need any previous experience. We're looking for people with potential and self-motivation.

We expect the apprenticeship to last around 18 months. But his is a permanent role. Your role doesn't end when the apprenticeship ends. By the end of the 18 months, we want you to be in a position to apply for new roles.

You will be part of a team working on real stuff, with support from a dedicated line manager and task manager as well as the team around you.

You'll learn skills and gain valuable experience on the job.

You'll also be given 20% of your time (1 day week) to completing your apprenticeship learning as you work towards a Level 3 qualification in Business Administration.

If you don't already have a GCSE in English (Grade C or above) you will complete a level 2 English and Maths functional skills qualification.

As an Apprentice Director Support Manager, you will:

Support Senior Leadership:

• Act as the first point of contact for the Director or Deputy Director.
• Manage communication with internal and external stakeholders and maintain a smooth flow of information.

Do administrative tasks:

• Oversee directors' inboxes, diary management, and meeting agendas.
• Assist in managing priority tasks and handling requests, including urgent and high-level matters like ministerial advice.
• Organise large team events, draft correspondence, and prepare briefings and reports.

Solve Problems:

• Anticipate potential issues, liaise with stakeholders, and resolve problems promptly.

Eligibility Criteria:

Residency Requirement: Candidates must have lived in the UK and/or the EU for at least 3 years before the apprenticeship start date.

Apprenticeship Exclusivity: Candidates cannot be undertaking another apprenticeship at the same time as this one.

Qualification Eligibility:

• Candidates should not have a pre-existing qualification at the same or a higher level in a similar subject as the Level 3 Business Administration apprenticeship.
• They will need to complete a Level 2 English and Maths qualification if they do not already hold GCSEs in these subjects at grade C (Level 4) or above.

Availability: Candidates must be available to start the apprenticeship in January 2025 and commit to working a minimum of 30 hours per week to ensure they have enough time to complete the program.

Details. Wages. Perks.

Location: You'll join us in one of our digital hubs in either Blackpool, Leeds, Manchester, Newcastle or Sheffield.

Hybrid Work: We have the tools and tech to enable our people to work flexibly. We work a hybrid model, with time split between home and a hub with the team.

Pay: £38,373 per annum

Pension: You'll get a great civil service pension with employer contributions worth 28.97%, approximately £10,862 towards your membership in the Civil Service Defined Benefit Pension scheme

Holidays: Generous leave package starting at 24 days, rising to 26 after one year, plus bank holidays, with options for extra flexi leave

Our comprehensive benefits package is built around your work-life balance and includes:

• Flexible working, flexi-hours, and flexi-days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off for volunteering and charitable giving
• Be your authentic self at work with I Can Be Me in DWP
• Discounts and savings on shopping, fun days out, and more
• Interest-free loans for a bike or season ticket, making your commute easier
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring, and career progression opportunities

Stage 1: Application

Stage 2: Interview

We understand how valuable your time is. Our hiring process is clear and streamlined, with just two stages.

Click apply now to see the full job description and take the next step in your career with DWP Digital.

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