Salesforce Administrator/Developer

We’re seeking a Salesforce Administrator/Developer tasked with optimizing our Salesforce CRM to support rapid growth. You’ll transform the sales team needs into robust Salesforce solutions, develop new features, troubleshoot issues, and enhance system efficiency. The ideal candidate will create custom applications, automations, and enhancements, that will enable the business to maximize Salesforce in order to improve sales processes, customer engagement, and overall operational efficiency.

This role is ideal for those passionate about leveraging Salesforce technology to drive business success, and it offers the chance to work on critical projects, ensuring our CRM platform scales with our expanding operations. The role involves understanding business requirements, designing technical solutions, coding, and maintaining Salesforce systems to meet organizational needs.

The role is a full-time, in-office position located at our Reston, VA corporate headquarters. Candidates must be in the area or have re-located by the start date.

Responsibilities:

• Understand and translate business needs into Salesforce implementations
• Optimize existing Salesforce configurations and develop new features
• Participate in solution design and apply best practices
• Analyze and troubleshoot Salesforce issues
• Improve Salesforce processes and propose solutions based on Salesforce capabilities
• Estimate efforts and follow development lifecycle processes
• Maintain Salesforce documentation
• Provide basic Salesforce support, including user management (user setup, password resets and profile permission), data input, and troubleshooting.

Requirements and skills:

• Bachelor’s Degree in IT, Computer Science, or related field, or related work experience
• 2-5 years of experience in Salesforce development
• Proficiency in Apex, SOQL, VisualForce, and Lightning components
• Experience with Salesforce architecture and custom coding
• Salesforce Developer Certification preferred
• Familiarity with business process analysis and CRM systems
• Excellent English and technical writing skills
• Experience with cloud services and integrations is a plus