Assistant Village Manager

ISS IS A PLACE TO BE YOU

We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.

ISS IS A PLACE TO BE WHO YOU ARE

Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

”Connecting People and Places to Make the World Work Better”.

Reporting to the Key Account Manager (KAM) this position will be based either in Brisbane (FIFO) or the Bowen Basin (DIDO) and provide site leadership to the ISS team across our village operations. Ultimately responsible for ensuring an exceptional level of service delivery for our customer Glencore.

Position expectations:

• Previous experience in all aspects of front of house and village administration services required


• Deliver strong leadership and people management capability across all operational areas on site to support each Head of Department.


• Understand and ensure delivery of a high level of service against contractual requirements


• Ensure operational and performance objectives are communicated to the site leadership team and consistently achieved


• Demonstrated ability to be ‘hands-on’ to support the operational team meet service requirements


• Demonstrate highly effective organization, written and verbal communication skills


• Ability to communicate effectively, motivate and maintain morale within a diverse team

Minimum criteria:

• Minimum 3 years’ experience in a similar village operations leadership role


• Previous experience in a range of hospitality services including housekeeping, kitchen operations, food & beverage service.


• Knowledge of flight and accommodation systems (desired).


• Responsible Service of Alcohol (RSA) Certificate and ability to hold an Approved Manager License.


• Current Standard 11 Generic Coal Induction certificate (or ability to obtain)


• Ability to pass both a Coal Board Medical examination and Pre-employment Functional Assessment (PEFA).

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

http://www.au.issworld.com/our-people/Careers

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website www.au.issworld.com