Senior Product Manager

Job Title: Senior Product Manager – resilienceOS (B2B SaaS Platform)

Are you a passionate product leader looking to make a tangible impact in a fast-growing SaaS company? ResilienceOS, by Restrata, is at the forefront of helping global organisations manage threats, safeguard their people and assets, and respond to crises in dynamic environments. resilienceOS enables our customers to connect their critical data sources, providing real-time insights to make informed decisions in high-stakes situations. Whether it's managing security threats, coordinating crisis response, or streamlining operations, we empower organisations to stay resilient.

About the Role:

We’re seeking a Senior Product Manager with experience in data-driven SaaS platforms, GIS products and / or AI-driven solutions to lead the development of innovative features that solve real-world problems. If you’re passionate about simplifying complex workflows through cutting-edge technology, we’d love to hear from you.

Key Responsibilities:

• Product Ownership: Own and drive the product roadmap, defining the vision and strategy for how reslienceOS can adapt to the way our customers want to operate.
• Customer Engagement: Engage directly with customers to understand their pain points, gather feedback, and prioritise product improvements and greenfield innovations that add value to their operations.
• User Experience Excellence: Translate complex user challenges into intuitive solutions that improve user experience, solve their problems and exceed their expectations. Work closely with the UX/UI team to ensure the platform is not only powerful but designed beautifully and easy to use.
• Data-Centric Product Development: Collaborate with cross-functional teams to deliver data-first products that aggregate and visualise data from multiple sources, providing users with actionable insights to manage risk and respond to crises.
• Stakeholder Collaboration: Work with internal and external stakeholders to prioritise features and ensure alignment between customer needs, business goals, and development efforts.
• Agile Leadership: Lead Agile processes, managing backlogs, PRD’s, epics, and user stories while coordinating with distributed teams. Ensure that product requirements are well-documented and understood by engineering teams.
• Go-to-Market Strategy: Partner with Sales, Marketing, and Customer Success teams to plan and execute product launches, drive user adoption, and ensure commercial success.
• Data-Driven Decision Making: Leverage data to inform product decisions, track KPIs, and continuously improve the platform’s performance and user satisfaction.

What You’ll Bring:

• 5+ years of experience as a Product Manager, ideally working with data-driven, GIS, or B2B SaaS products.
• Recent experience in emergency management, mass notification, threat intelligence, or related fields.
• An entrepreneurial approach to work, excellent organisational and decision-making skills with minimal direction, and high attention to detail.
• A passion for developing mission-critical SaaS products that deliver significant business value and drive successful outcomes for customers.
• Familiarity with AI technologies, machine learning, or AI-powered features and their applications in data aggregation and decision-making would be a significant advantage.
• Strong understanding of Agile methodologies with experience in backlog management, writing PRDs and user stories, and prioritising features for development teams.
• Excellent communication and presentation skills to articulate product vision, collaborate with stakeholders, and present to executive leadership.
• A customer-centric mindset with the ability to deeply understand user needs and deliver solutions that address them.
• Strong analytical and problem-solving skills, with a focus on using data to inform decisions.

Bonus Points For:

• Knowledge of risk management, crisis response, emergency response or related industries is a plus.
• Experience working with GIS platforms or geospatial data.
• Familiarity with API integrations and how to connect multiple data sources into a unified platform.

Why Join Us?

• Impact: Play a pivotal role in shaping a platform that helps global organisations protect people and assets in high-stakes environments.
• Innovation: Work at the cutting edge of technology, developing solutions that harness data to provide real-time, actionable insights.
• Growth: Be part of a scaling company where your contributions are valued and directly impact the success of the business from day 1.
• Flexibility: Enjoy a hybrid work environment with the opportunity to travel occasionally to meet with teams and customers.

33 days holiday (incl. bank holidays)

Pension 5% employer contribution

Group Life Insurance

Company sponsorship programme for continued training and development

Enhanced Family Friendly policies

Hybrid working

Employee recognition awards

Fast career progression

If you're passionate about building leading edge SaaS products that solve real-world problems and simplify the lives of users, apply today to join our innovative team!