Membership Manager

Are you excited about the idea of shaping vibrant, collaborative communities?

My client is on the hunt for a passionate and customer focused Membership Manager to join their energetic team in London. In this role, you’ll be at the forefront of a lively space, driving the creation of a positive and inspiring environment for the diverse and ever-evolving community.

Key Responsibilities:

• Be the face of the space, engaging potential members through tours, calls, and online inquiries. Convert leads with persuasive pitches that showcase our unique benefits, and ensure a smooth onboarding process, transitioning prospects into fully engaged members.
• Work with sales and marketing to attract new members and support campaigns promoting the space
• Oversee member accounts, track data, and generate reports on occupancy and trends.

You Will Be:

• Strong ability to sell memberships, negotiate deals, and convert leads into loyal members.
• Quick and effective decision-making skills to handle any operational issues, complaints, or challenges.
• Be approachable, proactive, adaptable, and collaborate well with teams to build a thriving community and ensure smooth operations.