Junior Cash Collection Specialist with French

Miejsce pracy: Kraków

Recruitment for

Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Group's field organization, we are also locally anchored and active worldwide.

Your responsibilities

• Professional and pro-active day to day contact with customers (via phone and email) in order to ensure timely payments
• Identification of non-payment reasons and payment behavior analysis
• Open items monitoring and classification
• Working closely with customers and internal departments and maintaining excellent customer’s satisfaction and working relationship
• Performs analysis, conducts investigations and reconciliations of accounts as necessary
• Prepares and sends documents and reports for customers and internal departments (e.g.: statement of accounts, balance confirmation, reconciliation files)
• Manages dunning process
• Internal communication between departments to ensure the correctness of invoices and customer satisfaction
• Coordinates cash collection and customer inquiries in Invoicing and Cash Collection cluster
• Prepares documentation of collection efforts and cooperates with Sales, Legal and 3rd party Collection Agencies
• Knows and follows confidential data protection rules and ensures compliance with internal guidelines and procedures
• Works with accounting documents either physically or electronically and processes data and vouchers according to accounts receivables procedures, general accounting principles, chart of accounts, cost center structures and applicable country specific work instructions
• Ensures customer’s master data in accounting system to be up-to-date
• Cooperates with Process Managers and Process Architects in order to ensure process optimization and standardization

Employer requirements

• Master/Bachelor degree, preferably in economic disciplines
• Any professional experience in accounting or customer service will be an asset
• Very good French skills (preferably C1)
• Min. good English skills
• Good command of all Windows applications
• Any experience with SAP will be a plus
• Diligent, independent and systematic approach to work
• Analytical and conceptual mindset, numeric skills
• Team player
• Customer orientation
• Flexibility and adaptability

What employer offers

• Attractive development opportunities
• Possibility to adjust the place and hours of work to private needs
• Private medical care for employees and their family members
• Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets
• Hybrid working model (working in the office: 1 day/week)
• Opportunity to work from each part of Poland during remote work
• Flexible working time
• New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
• Continuous improvement environment
• Supportive & friendly working atmosphere - we work towards a joint success

I hereby agree to the processing of my personal data contained in the form filled out by me and in the attached documents, to the extent necessary for the recruitment process indicated by me, as conducted by AG TEST HR Spółka z ograniczoną odpowiedzialnością spółka komandytowa (ul. Zwierzyniecka 30, 31-105 Kraków).
The data controller of your personal data is AG TEST HR Spółka z ograniczoną odpowiedzialnością spółka komandytowa with the registered office in Kraków at ul. Zwierzyniecka 30 entered in the National Register of Employment Agencies under entry 113. Your personal data will be processed for the purposes of conducting the specified recruitment project and future recruitment processes, provided that you give appropriate consent. When processing personal data AG TEST HR never makes automated decisions. The basis for personal data processing is your consent and justified interest of the data controller which is assessing your job applications/experience/skills and recommending job offers to you on that basis. Personal data processed by the data controller will be stored until you withdraw your consent.

Location: Kraków, PL

Posted Date: 10/29/2024