Senior Service Design SC Cleared

CALLING ALL SERVICE DESIGNERS | NEW ROLE AVAILABLE | ACTIVE SC CLEARANCE REQUIRED

Start this month

⏳6-months to roll

HYBRID/LONDON (2 days)

£500-650pd DOE (Inside)

Valid SC Clearance is a MUST

‍Designing Services that protect National Security

Job Opportunity: Service Designer – Digital Public Services

We’re looking for an experienced Service Designer to lead the transformation of public-facing services in the UK. This role offers a unique opportunity to design impactful, user-centered services within the public sector, ensuring they meet Government Service Standards.

The Service is to protect the UK's national security by addressing international threats and conflicts as well as international peacekeeping efforts.

Key Responsibilities:

• Lead strategic discoveries for new or redesigned services.
• Collaborate with multi-disciplinary teams, including Product Managers, Policy Experts, and Operations Leads.
• Produce essential design deliverables like Design Playbooks, Service Blueprints, and Problem Statements.
• Ensure designs align with the Discovery > Alpha > Beta > Live framework and Government Digital Standards.

Key Requirements:

• Public sector experience with citizen-facing services.
• Proven use of the Government Service Standard.
• Familiarity with the Discovery > Alpha > Beta > Live process.
• Experience working in multi-disciplinary teams.
• Expertise in leading strategic discoveries for service design.

*ACTIVE SC CLEARANCE IS NEEDED*

Join us and help shape the future of digital public services!

At Pixelated People, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. So we want you to know that the things that make you, you — like your age, ability, background and identity — are things that we celebrate and support.