E-Billing Expert (Dentons Business Services EMEA)

Miejsce pracy: Warszawa

Your responsibilities

• Generating electronic invoice files and submitting to clients, either via manual upload or via E-Billing Hub.
• Input invoices with PDF copies into client PDF invoice upload portals
• Resolution of rejected invoices - investigate and resolve all rejected invoices and client e-billing queries
• Inputting, updating and maintaining timekeeper names, roles, & rates, and other necessary invoice or matter data held within various e-billing systems.
• First point of contact for partners, lawyers, clients, e-billing vendors and other internal stakeholders for all e-billing-related matters
• Assisting and advising Revenue control to ensure correct PO or e-billing numbers are used, and that invoices are raised in an e-billing compliant way
• Providing invoice status updates to partners, fee earners, management and Credit Control, and making aware of any issues
• Building relationships with clients to ensure smooth implementation of e-billing process, maintaining those relationships for help & collaboration with any e-billing queries, issues or ideas
• Submitting monthly accruals and matter status updates into various client e-billing systems
• Updating ARCS (Accounts Receivable Collection System) notes with invoice status so that Credit Control team have invoice status visibility
• Setting up new clients for e-billing in their chosen platform and providing on-boarding data (such as tax forms, new vendor information, insurances etc).
• Reviewing and applying client e-billing guidelines, and ensuring stakeholders (eg partners and billing team) are aware of the same
• Mapping fields in e-billing Hub to match client leads and/or matter requirements
• Ongoing learning for new systems and client requirements
• Liaise with revenue control, partners & credit control to advise on write offs, adjustments, narrative amendments etc

Our requirements

• Experience as an e-billing assistant or co-ordinator
• Fluent in English
• Good understanding of the WIP & billing process, and other general accounting procedures
• Excellent technical proficiency in Microsoft Office applications (especially Excel)
• The ability to focus on details and follow-through on commitments
• Team player but also able to work independently and effectively with individuals at all levels within a team-oriented environment
• Able to work efficiently with little instruction while demonstrating initiative
• Experience in working with internal and external clients, with excellent customer service focus
• Hardworking and enthusiastic approach to work, continuous improvement mindset
• Able to prioritize and multi-task, particularly when working under pressure and tight deadlines

What we offer

Reward and Recognition

Remuneration and benefits package will reflect the successful candidates experience and country where hired.

Equal Opportunities

Dentons is committed to providing equal opportunities for all. We welcome applications from candidates with disabilities and support those in the workplace who have a disability.

Language Capabilities

We are a truly global law firm and as such, always welcome hearing from those with foreign language capabilities.

Inclusion, Diversity & Equity

Essential to our success as a global law firm is our ability to attract and retain the best talent from a diverse range of backgrounds. We want a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.

We undertake and support a number of internal and external initiatives aimed at increasing diversity within the profession and we encourage all our partners and staff to get involved. We welcome you to learn more about inclusion, diversity and equity at Dentons.

Dentons Business Services EMEA

Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration.

At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.

Role Overview

As a E-Billing Expert you will be part of the Revenue Team responsible for support of UK and Ireland market. The team works 2 days from the office located in the city center.

The primary objective is of your role is the delivery of excellent customer service around e-billing process in a timely and efficient manner.

Location: Warszawa, PL

Posted Date: 10/25/2024