Find Recruitment Group LTD
Director of Account Management - IT Apprenticeships
Job Location
Farringdon, United Kingdom
Job Description
FIND are currently working with the leading Technology Skills Training Provider in the UK to recruit a Director of Account Management.
In this role, you will lead a team of 8+ Account Directors who are running the strategic client portfolio. This isn’t a new-business team, but each AD is targeted on account growth.
The clients are generally private sector, FTSE250 organisations.
Location: Home based
Salary: £85,000 - £110,000
Role Accountabilities:
Account Management and Growth
* Design and execute strategies to grow existing accounts, identifying new opportunities to expand service offerings within existing clients.
* Build relationships with senior stakeholders across accounts to increase learner participation on programs.
* Leverage these relationships to identify cross-selling and upselling opportunities within accounts.
* Lead major bid processes and contract negotiations when necessary.
Team Leadership
* Manage and mentor a team of Account Directors (ADs), supporting them in the strategic growth of their accounts to achieve revenue targets.
* Oversee a team of Client Success Managers (CSMs), ensuring they deliver exceptional account management, client reporting, and successfully manage relationships to meet learner sales targets.
* Cultivate a high-performance culture within the sales teams, promoting motivation, collaboration, accountability, and continuous improvement.
* Recruit, train, and develop sales staff, ensuring a high-performing team.
Performance Management
* Implement processes and systems to track account health, identifying potential risks or growth opportunities.
* Regularly review account performance and provide strategic guidance to enhance results.
Client Relationship Management
* Act as the escalation point for critical client issues and concerns.
* Participate in high-level client meetings and presentations to strengthen key relationships and drive strategic initiatives.
* Collaborate with internal teams (e.g., product, marketing) to ensure client needs are fully addressed and exceeded.
Candidate Specification:
*
You will have a deep understanding of the apprenticeship sector and have led a team of 8+ in Sales/Account Growth
* You will have worked in the FTSE/Enterprise market – not the SME space.
* Candidates will have demonstratable experience influencing buying at C-Level
* Experience in the Technology Training market would be advantageous – not essential
Salary & Benefits:
* £85,000 - £110,000 base + OTE
* Home based
Pension with up to 5% matched contributions
25 days holiday + bank holidays + birthday off
Enhanced Maternity and Paternity Leave
Location: Farringdon, GB
Posted Date: 10/22/2024
In this role, you will lead a team of 8+ Account Directors who are running the strategic client portfolio. This isn’t a new-business team, but each AD is targeted on account growth.
The clients are generally private sector, FTSE250 organisations.
Location: Home based
Salary: £85,000 - £110,000
Role Accountabilities:
Account Management and Growth
* Design and execute strategies to grow existing accounts, identifying new opportunities to expand service offerings within existing clients.
* Build relationships with senior stakeholders across accounts to increase learner participation on programs.
* Leverage these relationships to identify cross-selling and upselling opportunities within accounts.
* Lead major bid processes and contract negotiations when necessary.
Team Leadership
* Manage and mentor a team of Account Directors (ADs), supporting them in the strategic growth of their accounts to achieve revenue targets.
* Oversee a team of Client Success Managers (CSMs), ensuring they deliver exceptional account management, client reporting, and successfully manage relationships to meet learner sales targets.
* Cultivate a high-performance culture within the sales teams, promoting motivation, collaboration, accountability, and continuous improvement.
* Recruit, train, and develop sales staff, ensuring a high-performing team.
Performance Management
* Implement processes and systems to track account health, identifying potential risks or growth opportunities.
* Regularly review account performance and provide strategic guidance to enhance results.
Client Relationship Management
* Act as the escalation point for critical client issues and concerns.
* Participate in high-level client meetings and presentations to strengthen key relationships and drive strategic initiatives.
* Collaborate with internal teams (e.g., product, marketing) to ensure client needs are fully addressed and exceeded.
Candidate Specification:
*
You will have a deep understanding of the apprenticeship sector and have led a team of 8+ in Sales/Account Growth
* You will have worked in the FTSE/Enterprise market – not the SME space.
* Candidates will have demonstratable experience influencing buying at C-Level
* Experience in the Technology Training market would be advantageous – not essential
Salary & Benefits:
* £85,000 - £110,000 base + OTE
* Home based
Pension with up to 5% matched contributions
25 days holiday + bank holidays + birthday off
Enhanced Maternity and Paternity Leave
Location: Farringdon, GB
Posted Date: 10/22/2024
Contact Information
Contact | Human Resources Find Recruitment Group LTD |
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