Find Recruitment Group LTD

Director of Account Management - IT Apprenticeships

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Job Location

Farringdon, United Kingdom

Job Description

FIND are currently working with the leading Technology Skills Training Provider in the UK to recruit a Director of Account Management.

In this role, you will lead a team of 8+ Account Directors who are running the strategic client portfolio. This isn’t a new-business team, but each AD is targeted on account growth.

The clients are generally private sector, FTSE250 organisations.

Location: Home based

Salary: £85,000 - £110,000

Role Accountabilities:

Account Management and Growth

* Design and execute strategies to grow existing accounts, identifying new opportunities to expand service offerings within existing clients.

* Build relationships with senior stakeholders across accounts to increase learner participation on programs.

* Leverage these relationships to identify cross-selling and upselling opportunities within accounts.

* Lead major bid processes and contract negotiations when necessary.

Team Leadership

* Manage and mentor a team of Account Directors (ADs), supporting them in the strategic growth of their accounts to achieve revenue targets.

* Oversee a team of Client Success Managers (CSMs), ensuring they deliver exceptional account management, client reporting, and successfully manage relationships to meet learner sales targets.

* Cultivate a high-performance culture within the sales teams, promoting motivation, collaboration, accountability, and continuous improvement.

* Recruit, train, and develop sales staff, ensuring a high-performing team.

Performance Management

* Implement processes and systems to track account health, identifying potential risks or growth opportunities.

* Regularly review account performance and provide strategic guidance to enhance results.

Client Relationship Management

* Act as the escalation point for critical client issues and concerns.

* Participate in high-level client meetings and presentations to strengthen key relationships and drive strategic initiatives.

* Collaborate with internal teams (e.g., product, marketing) to ensure client needs are fully addressed and exceeded.

Candidate Specification:

*
You will have a deep understanding of the apprenticeship sector and have led a team of 8+ in Sales/Account Growth

* You will have worked in the FTSE/Enterprise market – not the SME space.

* Candidates will have demonstratable experience influencing buying at C-Level

* Experience in the Technology Training market would be advantageous – not essential

Salary & Benefits:

* £85,000 - £110,000 base + OTE

* Home based
Pension with up to 5% matched contributions
25 days holiday + bank holidays + birthday off
Enhanced Maternity and Paternity Leave

Location: Farringdon, GB

Posted Date: 10/22/2024
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Find Recruitment Group LTD

Posted

October 22, 2024
UID: 4900047336

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