Carlysle Human Capital
Hospitality Systems Trainer
Job Location
eThekwini, South Africa
Job Description
Job description (Details of the position i.e. duties): -Â Â Â Â Â Â Â Conduct online and on-site training as required by our clients -Â Â Â Â Â Â Â Produce training videos as required -Â Â Â Â Â Â Â Prepare and update training content on an ongoing basis -Â Â Â Â Â Â Â Maintain and track the our demo database (including regular data cleaning) -Â Â Â Â Â Â Â Continuous improvement of Training documentation and processes (SOPâs) -Â Â Â Â Â Â Â Coordinate, plan and booking for travel -Â Â Â Â Â Â Â Ensure training support tickets are up to date -Â Â Â Â Â Â Â Continuous updating of Learn Online content -Â Â Â Â Â Â Â Complete weekly feedback to all stakeholders -Â Â Â Â Â Â Â Submit all required post-training feedback to clients and relevant departments -Â Â Â Â Â Â Â Timeously escalate any barriers to completing training -Â Â Â Â Â Â Â Maintain Training stats documentation -Â Â Â Â Â Â Â Compile and present stats in internal notifications and presentations -Â Â Â Â Â Â Â Ensure that training is updated with relevant Hotfix updates -Â Â Â Â Â Â Â Continuous learning of our product as it evolves -Â Â Â Â Â Â Â Assist with user testing Experience, Qualifications and skills: -Â Â Â Â Â Â Â This person should have excellent written, verbal and presentation skills. -Â Â Â Â Â Â Â Strong administrative skills. -Â Â Â Â Â Â Â Knowledge of the tourism/hospitality industry is a plus
Location: eThekwini, ZA
Posted Date: 10/21/2024
Location: eThekwini, ZA
Posted Date: 10/21/2024
Contact Information
Contact | Human Resources Carlysle Human Capital |
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