Intranet & Content Specialist

To work for a global law practice in an initial 6 month FTC to ensure that the firm’s intranet has robust intranet content, management and governance processes in place.

RESPONSIBILITIES INCLUDE

Support the development and maintenance of intranet content across the firm, including office, practice, business team and other community sites

Maintain and manage day-to-day intranet support requests received and take action to complete and resolve

Provide support and guidance to the global intranet content owner, editor and user communities in the development of intranet content, including dealing with enquiries

Provide advice to editors as needed to include copyright, best practice, page templates and general quality standards

Promote the use and benefits of the intranet to new and existing employees

Contribute to the creation, review and maintenance of training materials and end-user guidance

CANDIDATE REQUIREMENTS

Experience of working with SharePoint Online and of intranet content life-cycle management and governance

Legal or professional services experience supporting users in using technology systems

Knowledge of the application of classification, taxonomy management and information architecture

MS 365 experience

Degree educated and ideally with an Information Science or Management qualification

Experience of intranet-in-the-box solutions and how they are managed on top of SharePoint Online would be helpful