Caprice Holdings Ltd.
Senior Reception Manager
Job Location
Job Description
Senior Reception Manager wanted at Caprice Holdings
Caprice Holdings is a renowned hospitality company managing a portfolio of high-end restaurants, bars, and private dining establishments. With a reputation for excellence and a commitment to delivering exceptional dining experiences, we're looking for a Senior Reception Manager to lead our one of a kind customer journey.
As the Senior Reception Manager, you will play a central role in overseeing the reception area, managing reservations, and contributing to the overall success of the venue. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at one of our high profile restaurant.
Key Responsibilities:
- Oversee the day-to-day operations of the reception area, ensuring high service standards.
- Manage and coordinate reservations, optimizing seating arrangements and guest flow.
- Supervise and mentor reception staff, providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Ensure adherence to company policies, procedures, and quality standards.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements:
- Proven experience as a Senior Reception Manager or in a similar front-of-house role within the hospitality industry.
- Experience with Open Table Reservation Software.
- Strong organizational, communication, and interpersonal skills.
- Exceptional problem-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and administrative tasks.
Benefits:
- Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group
- Unrivalled opportunities for progression across the Group
- Recommend a friend scheme with great bonuses per individual referral
- Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more
- Reward programmes, long service awards, and staff recognition and incentives
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Location: London, GB
Posted Date: 10/16/2024
Contact Information
Contact | Human Resources Caprice Holdings Ltd. |
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