Assessor Supervisor

This position is responsible for supervising program staff for Telligen's Medicaid clients. The incumbent will provide technical guidance and training to field based staff related to long term care assessments and/or with PASRR Level II assessments and contract/program operations. Will be managing a team of long-term care assessors and PASRR Level II assessors. The position will be responsible for monitoring compliance in accordance with client and contract deliverables as well as service/accreditation requirements as applicable.

This position will be a hybrid based position reporting to the office based off of clients needs.

Essential Functions

• Supervises day to day operation of staff to ensure compliance with program protocols, state requirements and URAC accreditation standards as applicable. Ensures the operations of the contract/program are completed in a timely and satisfactory manner.
• Selects, develops, and manages employees to achieve individual, team, and organizational success. Ensures employee accountability through routine observation, performance measurement, and performance feedback. Fulfills Telligen's Management Philosophy that "Managers coach, engage, and support our people to achieve results".
• Performs audits or quality monitoring of staff to provide feedback on strengths and opportunities for improvement.
• Develops training protocols for staff and patient education tools to be used for orientation and on-going education, which addresses operating protocols, URAC accreditation and/or state requirements as applicable and workflow processes.
• Stays abreast of healthcare trends and changes.
• Performs miscellaneous duties as assigned.

Requirements

• Four-year degree in a health-related field and /or equivalent training and/or experience.
• RN or Licensed mental health professional required.
• 3-5 years of clinical experience required. Strong experience with Medicaid and/or long-term care assessments and/or with PASRR Level II assessments.
• Minimum of 5 years' experience in a leadership role or has demonstrated leadership capabilities.
• Utilization management experience preferred. Motivational interviewing skills are preferred.

Location: Washington, DC, US

Posted Date: 10/12/2024