Technical Support Engineer

Technical Support Engineer - £25,000 - £35,000 – Cardiff with WFH flexibility (2 days per week)

I’m working with an exciting business looking to expand the award-winning engineering team that prides itself on delivering first-class customer support and service. Ideally, you'd have 1/2+ years experience in a 1st/2nd line role and be someone keen on developing their knowledge in Networking and Storage Solutions.

This is what you’ll be doing:

• Upgrade planning, delivery and reporting on customer projects
• have a hand in developing service procedures, policies and standards
• Upgrading on-prem systems
• Document procedures for storage policies, procedures and guidelines
• Supporting clients on-site when required

The experience/knowledge you’ll bring to the team:

• Comfortable working in an agile environment
• Windows/Linux installs, config & admin
• knowledge of storage technologies (RAID, iSCSI, CiFS, NFS, Flash etc) would be useful
• Understanding of network infrastructure, services and toolsets

And this is what you’ll get in return:

Salary up to £35,000

Fantastic career development opportunities

Dental, Health & Life Insurance options

Various wellness programs and initiatives

Generous company pension and equity options

This is a great opportunity to work with a talented global team, are you up to the challenge?

Contact Lewis Allen to find out more!

Please apply with a CV and a cover letter outlining why you’re perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch.

*Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.