Repairs Manager

​We are currently partnering with a leading Social Housing provider in the East Midlands who are expanding and growing their team and looking to appoint a Repairs Manager to assist them in developing and improving their existing services for their tenants.

This is a full-time, permanent position with a salary band of £45,000 and the start date is subject to notice.

The ideal candidate will have the skills and experience to drive the organisations repairs team forward through the provision of a value for money service, using a mix of in-house and external contractor resources.

Duties will include (but are not limited to):

• Leading and managing the operations delivery of a team of repairs and maintenance staff
• Directly managing three reports
• Delivering a safe, compliant, high quality repairs service to properties across the Housing Association
• Supporting the Assistant Director of Repairs and working in partnership with stakeholders to develop and deliver the aims and objectives of the business as set out in the Business Plan
• Providing day to day leadership and line management to team leaders to deliver safe, compliant, high quality and timely repair services through an in-house team of operatives and external contractors
• Undertaking recorded monthly site H&S inspections and address any resulting actions
• Providing proactive, supportive leadership and management, driving high standards of quality and performance
• Undertaking annual appraisals and regular 1-2-1’s as requited
• Contributing to the director of the service and providing appropriate advice and acting as an ambassador for the organisation
• Managing and monitoring the budget effectively, ensuring value for money and compliance with financial regulations
• Supporting the Assistant Director of Repairs in achievement of the repairs strategy and associated policies, procedures and standards
• Managing external suppliers, including all sub-contractors and articulate data to drive and deliver successful outcomes

Qualifications required:

• Educated to degree level or equivalent and/or the ability to demonstrate relevant sector/industry experience
• Proven experience of Health and Safety involving property maintenance and minor works projects including holding a relevant H&S qualification IOSH Managing Safely or equivalent
• CSCS card holder to a relevant manager grade
• Evidence of continuous professional development

Skills, knowledge and expertise required:

• Develop and manage a customer driven service and ensure continuous improvement, striving to deliver excellent customer satisfaction consistently
• Proven track record managing high volume residential repairs and property maintenance contracts delivering excellent KPI results
• Good relevant experience and a proven track record of leading and managing a team with a holistic approach to service delivery; managing change, motivating/coaching and developing people, being able to demonstrate successful outcomes and achievements
• Is a leader as well as a manager, builds team identity and commitment, creates opportunities to maximise the potential of people and develop high performing teams
• Experienced in managing operations and H&S across an internal workforce and sub-contract teams
• Able to prioritise to achieve realistic targets, costs and time deadlines
• Budget management, being able to demonstrate previous management of budgets in excess of £2M / annum
• Represent the team/company at committee, board, executive management meetings and resident groups
• Proven practical knowledge of all mandatory Health/Safety/Environmental legislation and regulations affecting property maintenance
• Excellent communication and interpersonal skills, including verbal, presentation and written skills, with the ability to communicate effectively at all levels including with residents and board members
• Ability to write/present reports demonstrating performance, new initiatives, progress with delivery plans, budgets etc for committee, board or executive management team

Rewards and Benefits:

• 28 days a year (plus public bank holidays), increasing to 33 days after 5 years’ service
• Family friendly arrangements
• LGPS pension
• Occupational sick pay (after a successful probation period), maternity pay, paternity pay and adoption pay
• Training opportunities
• Employee discounts and offers through Discount Hubs
• A Green Car Benefit Scheme
• Free car parking; and
• Cycle to work scheme

Working hours:

• 37 hours per week
• Monday – Friday
• Four days a week in the office, one from home

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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