Remote: SERVICENOW Senior Functional Consultant - ITOM

Position: SNOW Senior Functional Consultant – ITOM

Location: Plano TX/Mclean VA (Remote)

Duration: 6+ Month

Job Description:

12+ Years

Must Have Experience

• Solutioning and Design the ITAM solution using industry best practices.
• Work independently to architect, design, develop the Service Asset & Configuration Management.
• Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes.
• Design, implement and manage asset, vulnerability, and Discovery integrations with other systems.
• Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow
• Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources.
• Good understanding of developing plan, design execution, deployment of ServiceNow Discovery
• In-depth knowledge of data modeling.
• Experience in integrations of Discovery with the Servicenow CMDB.
• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
• 3rd party software integrations with ServiceNow
• Experience in multiple ServiceNow implementations

Good to have Experience

• Worked on CSM, ITAM, ITOM
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Professional

• 5+ years of experience with ServiceNow required
• 8+ years of experience with IT Industry required

Academics

• Certified System Admin
• CIS-ITSM, CIS-Discovery, CIS HAM
• ITIL4 Foundations certification is preferred.
• Bachelor’s degree or equivalent combination of education and experience.