Salesforce business analyst

Job Title: Salesforce Business Analyst (Contract)

Location: Basildon (2-3 days in office)

Contract Duration: 2 months

Rate: Competitive

TechOhana is partnering with a logistics company looking for an interim Salesforce Business Analyst to step in and ensure continuity in their projects after the departure of their previous analyst. The company is undergoing continuous improvement on Salesforce Sales and Service Cloud and needs someone to help maintain momentum while they search for a permanent replacement.

What You’ll Do:

• Collaborate with stakeholders to gather and translate business requirements into Salesforce solutions.
• Work closely with the sales and service teams to optimize ongoing Salesforce implementations.
• Conduct gap analysis, process mapping, and solution design to enhance the efficiency of the Sales and Service Cloud.
• Provide detailed documentation and a seamless handover to the incoming permanent analyst.

What You’ll Bring:

• Proven experience as a Salesforce Business Analyst with expertise in Sales and Service Cloud.
• Strong understanding of logistics or similar industries is a plus.
• Excellent stakeholder management skills and the ability to work under pressure to keep projects on track.
• Proficient in documentation and creating a smooth transition for handover.

Start Date: ASAP

Apply Now to be part of a fast-moving and crucial project within a dynamic logistics company!