Senior CRM Manager

Join the Wowcher Team - We're Hiring a Senior CRM Manager!

Location: London (Embrace the office vibes - 3-4 days a week!)

Salary: £60,000 + benefits

Are you a ready to dive into the world of WOW? Established in 2011, Wowcher is the ultimate destination for unbeatable deals and unforgettable experiences in the UK.

We’ve helped thousands of people learn dog grooming, steam clean their front rooms, obtain the latest gadgets, whiten their teeth, decorate their houses, eat more healthily and even be more experimental in the bedroom…! On top of this we’ve also partnered with some of the UK’s leading brands including Graze, Build-a-Bear Workshop, Odeon, Fitness First, Diet Chef, Very.co.uk, PrettyLittleThing, Random House, EasyJet and Ocado... to name just a few!

We’re entrepreneurs at heart and love to spot a great deal! If you’re interested in being able to have a major impact on a successful, fast growing company from day 1, then read on!

Your Mission:

The Senior CRM manager will focus on increasing the long-term value of our email subscribers to yield an overall high lifetime value from our subscriber marketing. They will work closely with the rest of the CRM team (both operational and technical) to optimise existing programs and test/launch new initiatives. The ultimate objective will be to get more value out of our existing subscribers and email database.

Your Quests Include:

• Had 2 – 3 years’ experience within a Senior CRM manager role where they successfully ran B2C email campaigns where volume exceeded 5 billion emails a year.
• Experience with large email broadcast systems. Experience with MessageGears (ESP) beneficial but not mandatory.
• Strong background in SQL (Structured Query Language).
• Experience with a programming language (preferably Python & Free Marker)
• Preferably some understanding of REST APIs and how to utilise them.
• Ability to interpret data and make informed commercial/business decisions based off data.
• Good communication skills, influencing skills, and ability to manage a project or product.
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail.

Why Wowcher is your Next Stop:

Our office is like no other - it's a hub of fun and creativity!

Flexible working - blend office and home for your ideal work-life mix

25 days of holiday + 8 bank holidays (plus the option to nab 5 extra days)

Free fruit to fuel your day

Weekly breakfast feasts every Thursday - Rise and shine! Why not grab a coffee and a pastry to start your morning.

Wellness Wednesdays (hello, free massages!)

Thirsty Thursday! drinks and snack trolley - kick back and relax with a cold beer or prosecco

Games area for some friendly competition

Benefits platform Perkbox so you can get discount and rewards across the UK!

Monthly social events – All Bar Wowcher! get to know your awesome colleagues

Legendary all-company parties twice a year - don't miss out!

Cycle Scheme and Season Ticket Loan to get you moving

Auto-enrolment pension scheme. Whilst it’s great to live in the here and now, we have to make sure we’re preparing for the future, with up to 10% employer contribution.

Enhanced Employee Assistance Provider for confidential support and advice

️ Eye Care Vouchers – we’ve got you covered!

Store discounts across the Wowcher website (including travel deals!)

Smart-casual dress code every day!!