Head of Services

Role:Head of Service
Location:London
Pay:£26 - £35 per hour
Start Date:ASAP
Duration:March 2025

Are you a dynamic leader with a passion for making a difference? Our client, a renowned charity, is seeking a Head of Service to oversee and enhance their vital client-facing services in London. This is a fantastic opportunity to lead a dedicated team of staff, volunteers, and partners, ensuring that services align with the charitys values and strategic goals while consistently meeting high-quality standards.

Key Responsibilities:

• Service Leadership: Oversee the delivery of a diverse range of services, ensuring high standards and continuous improvement across the region.
• Team Management: Lead and inspire a team of staff and volunteers, ensuring their work aligns with organisational values, policies, and procedures.
• Performance Accountability: Ensure all projects and contracts are effectively managed, with clear lines of responsibility and comprehensive reporting processes.
• Partnership Building: Collaborate with partners and stakeholders to enhance the charity's reputation and profile in the region.
• Innovation and Growth: Work closely with senior management to develop new projects and initiatives that support the sustainability and expansion of services.
• Financial Oversight: Manage budgets effectively, ensuring services are delivered within financial constraints and expenses are processed accurately.
• Compliance and Reporting: Ensure all service delivery meets contractual and funding requirements, with timely submission of data and reports.
• Positive Culture: Contribute to a workplace culture that promotes collaboration, positivity, and the charity's core values.

Essential Requirements:

• Proven experience managing a variety of projects supporting individuals facing challenges such as homelessness, unemployment, and exploitation.
• Expertise in supervising teams across multiple locations, ensuring consistent service delivery.
• Strong background in managing partnerships or supply chains, whether as a contractor or subcontractor.
• Skilled in planning workloads to achieve performance goals and tracking progress through detailed reporting.
• Experience integrating service user involvement into service design and delivery, enhancing the quality and impact of services.
• DBS issued within the last 12 months or registered on the update service is essential

Why Apply?

This role offers an opportunity to make a meaningful impact, working with a team that is dedicated to improving the lives of vulnerable individuals. If you are a proactive leader with a commitment to excellence, we would love to hear from you.

For more information, please call the team and ask to speak to Lisa.

Supporting Futures Consulting is acting as both an employer and an agency for this role.

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