HRIS Specialist

Position Overview: The HRIS (Human Resources Information System) Specialist is responsible for managing and maintaining the HRIS systems to ensure data integrity, system efficiency, and effective reporting. This role involves collaborating with various HR functions to optimize system performance, streamline HR processes, and support the overall HR strategy through technology solutions.

Key Responsibilities:

ADP System Management:

• Serve as the primary administrator for the ADP HRIS, including system configuration, maintenance, and troubleshooting.
• Ensure data integrity by conducting regular audits and managing system updates.
• Collaborate with HR and IT to implement system enhancements and process improvements.
• Manage user access, permissions, and security settings within the HRIS.

Data Management & Reporting:

• Maintain and manage employee data within the HRIS, ensuring accuracy and compliance with company policies and legal requirements.
• Develop and generate regular and ad-hoc reports to support HR decision-making and strategy.
• Analyze data trends and provide insights to HR leadership to inform workforce planning and other initiatives.

User Support & Training:

• Provide end-user support for the HRIS, addressing system issues, and troubleshooting problems.
• Conduct training sessions for HR staff and other users on system functionality and new features.
• Create and maintain user guides and other training materials.

Process Improvement:

• Identify opportunities to streamline HR processes and leverage the HRIS to improve efficiency.
• Collaborate with HR and other departments to develop and implement best practices.

System Optimization:

• Identify opportunities for system improvements and process enhancements.
• Collaborate with HR and IT teams to implement system updates, new features, and functionality.
• Provide recommendations for optimizing system usage and improving user experience.

User Support and Training:

• Provide technical support and troubleshooting assistance to HRIS users.
• Develop and deliver training materials and sessions for HRIS users to ensure effective system utilization.
• Act as a point of contact for HRIS-related inquiries and support requests.

Compliance and Security:

• Ensure compliance with data protection regulations and organizational policies.
• Maintain system security by managing user access and permissions.
• Monitor and address security risks related to HRIS data and systems.

Project Management:

• Participate in HRIS-related projects, including system implementations, upgrades, and integrations.
• Assist in defining project scope, timelines, and deliverables.
• Coordinate with internal and external stakeholders to ensure project success.

Position Requirements:

• Bachelor’s degree in human resources, Information Technology, Business Administration, or related field.
• 3+ years of experience in HRIS administration or a related role.
• Proficiency in HRIS software (e.g., Workday, ADP Workforce Now) and Microsoft Office Suite. Data Management and reporting.
• Strong analytical skills with the ability to interpret and present data effectively.
• Experience with System Administration and upgrades
• Excellent problem-solving abilities and attention to detail.
• Strong communication and interpersonal skills.
• Experience with SQL, report writing, and data analysis tools is a plus

Core Competencies:

• Teamwork and Collaboration: Build and sustain relationships with co-workers and stakeholders and support efforts and deliverables. Encourage unity and help remove barriers to productivity and success.
• Respect: Treat each other and our members and stakeholders with respect and sensitivity, recognizing the importance of diversity.
• Member Centric: Focus on the needs of our members by providing value-added services, promoting strong relationships and going beyond basic expectations to achieve the best possible outcomes.
• Honesty and Integrity: Be open and honest in all we do. Maintain the highest level of integrity at all times.
• Commitment to Service Excellence: Challenge ourselves to be forward-thinking and committed to providing total member and stakeholder satisfaction, first-in-class service and high quality, innovative programs.
• Compassion and Empathy: Demonstrate a deep appreciation for another’s situation and point of view. Pay attention to emotional cues, listen effectively and show an exceptional level of caring about each person’s perspectives and circumstances.
• Problem Solving: Build and implement logical solutions to resolving challenges/issues by using individual knowledge and experience while taking resources, constraints and CBH values into consideration.
• Initiative and Self-Directed: Proactively manage time and resources in a way that ensures that all work is done in the most efficient manner while identifying and implementing initiatives without interventions from co-workers, supervisors or stakeholders.
• Flexibility and Adaptability: Adjust approaches and behaviors in order to meet the constantly changing environment head-on and accomplish CBH and individual goals. Strive to adapt to, accept and embrace change within areas of responsibility.
• Communication: Effectively and appropriately share thoughts, ideas and information - both written and oral. Respectfully listen to co-workers and stakeholders to gain a full understanding of issues/situations.

Leadership Competencies:

• Strategic Thinking: Understand and integrate the long-term vision of CBH and focus current activities on what is critical to achieve future success including formulating objectives/priorities and developing and implementing breakthrough ideas.
• Leadership: Effectively manage and guide efforts to address challenges and drive continuous improvement for CBH’s programs, services and processes. Develop and implement effective strategies and appropriate interpersonal styles to influence and guide others.
• Employee Development: Recognize and promote the necessity to hire, assess, develop and retain high quality talent. Acknowledge strengths and weaknesses in team members through an ongoing performance management process that provides timely feedback in order to help them develop and enhance performance.

Philadelphia Residency Requirement:

• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.

U.S. Authorization Requirement:

• CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.

Equal Employment Opportunity:

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation:

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at CBH.Recruitment@Phila.gov