3PL Commercial Manager

Salary: £38,000 - £42,000 (based on experience)

Alloga is a leading provider of pharmaceutical logistics solutions, dedicated to improving the lives of people and animals around the world. We are currently seeking a motivated and experienced 3PL Commercial Manager to join our dynamic team.

As the 3PL Commercial Manager, you will report directly to the Head of 3PL Commercial. You will be responsible for the management, retention, and growth of Alloga’s 3PL and Transport commercial agreements. This includes renegotiating client contracts and service fees to maximize our earning potential, capitalize on commercial opportunities, and mitigate business risks through the retention and growth of a high-profile client base.

Key Responsibilities:

• Proactively review and maintain 3PL and Transport Services commercial agreements, ensuring critical contract dates and events are identified and delivered against using tools like a contract-rate review tracker.
• Manage, review, and negotiate contract extensions for the Company’s 3PL and Transport Services contracts to ensure all are within their agreed term.
• Monitor client profiles and critical contract dates, negotiating cost/rate increases to ensure client tariffs reflect the services provided and associated costs.
• Conduct 3, 6, or 12-month post-implementation client reviews for new 3PL and Transport Services clients to ensure contracted profiles and charges align with anticipated activities and costs.
• Establish a Rate Amendment Mechanism to manage new costs, identifying new tasks and routine rate reviews (e.g., Cancelled Orders, Unpicked Orders, CHEP Pallets).
• Negotiate new activity rates to support any new or additional regulatory requirements.
• Collaborate with senior and contract managers to publish annual 5-year occupancy forecasting across each storage type.
• Ensure client activity is captured and appropriately charged, working closely with finance colleagues.
• Explore, scope, and potentially implement new business from existing clients.
• Track and report on 3PL and Transport Services rate increases and the benefits obtained.
• Utilize company storage mediums, such as Contract Folder, to manage relevant client documentation effectively.
• Provide commercial support through quoting and charging for new activities as necessary.
• Interact effectively with other departments within Alloga UK to ensure a successful handover of new clients/business.
• Develop and maintain strong relationships with current 3PL and Transport Services clients through effective communication, presentations, and client service reviews.
• Maintain a reasonable understanding of industry regulations (GDP) and commercial intelligence.
• Ensure that all interactions with clients are professional and responsive to their needs.
• Adhere to Company Health & Safety policies/standards and report all incidents to the HS&E Manager.
• Ensure all department activity follows company procedures and client instructions.

Qualifications:

• Educated to degree standard.
• Minimum of 3 years of experience in developing contract-backed logistics solutions; experience within the pharmaceutical industry is a distinct advantage.
• Strong understanding of supply chain/warehouse concepts.
• Knowledge of Good Distribution Practice (GDP) and relevant regulatory requirements.
• Highly proficient in Microsoft Office and standard office computer packages.
• Excellent presentation and communication skills, both verbal and written.

What We Offer:

• Access to a company pension scheme.
• Buy and sell holiday entitlement.
• Company performance-related bonus scheme.
• 25 days starting holiday entitlement.
• Up to 50% working from home flexibility.