Apogee Corporation**
Remote Print Solutions Deployment Technician
Job Location
Birmingham, United Kingdom
Job Description
As a vital member of our dynamic Implementation Team, the North America Implementation & Deployment Technician is responsible for providing remote Print Solution deployments for HP direct Customers and its Channel Partners. The role focuses on exceeding client expectations through the high-level installation of products such as PaperCut MF, SafeQ Cloud, and various HP branded products (HP Advanced, HP Secure Print and Insights, HP Security Manager).
This home-based role, operating within the North American Time Zone (3pm to 12am Mon to Fri), involves:
- Executing solution installations in line with pre-defined project scopes.
- Collaborating with HP technical consultants and Channel partner presales to prepare and onboard new clients.
- Leveraging technical expertise to manage small to large device installations across a global client base.
- Coordinating with internal and external project management teams to meet key milestones and ensure successful deployments.
- Ensuring client satisfaction and escalating service requests that cannot be met within agreed service levels.
- Contributing to the growth of HP3Ss technical knowledge base.
ADZN1_UKTJ
Location: Birmingham, GB
Posted Date: 9/24/2024
Contact Information
Contact | Human Resources Apogee Corporation** |
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