Quality Coordinator

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!

The Quality Coordinator is responsible forensuring that company products and services meet or exceed customer expectations. You will oversee quality control procedures, implement continuous improvement initiatives, and report on metrics such as defect rates, customer complaints, and product returns.

You will ensure that compliance to site standards / set procedures are adhered to. Ensure the smooth day to day running of the technical functions. Supporting the quality manager in all aspects of the job, ensuring that the high level of customer service we provide is maintained. You will be a role model for best practice at all times, and provide support to management where appropriate.

An understanding of product safety and health and safety requirements is essential.

Shifts: Monday - Friday, 9-5

Salary: £23,000-£26,000 DOE

What will you be doing?

• To Audit internal processes and procedures to maintain local standarts: MHRA, BRCGS, ISO9001 and be involved in external site audits.
• To manage, control and monitor Quality incidents reporting and instigate action where needed. This would include to be involved in Root cause analysis and ansure CAPA close outs.
• To meet the customer needs in all areas of quality related requests and issues
• Provide the day to day review of the Quality Systems and support to the Production Department
• To analyse and be involved in the continual improvement of Great Bear Processes
• To train and brief new procedures/processes to relevant personnel
• To monitor and assist the training team with the Nvolve platform.
• To ensure all paperwork and systems are completed and accurate in accordance with company procedures
• To assist in H&S processes and reviews
• To undertake such other duties as may be required from time to time, that reasonably fall within the scope and grade of the post

• Have excellent problem solving, analytical and organizational skills
• Have the ability to identify and suggest improvements to benefit both GBD and our customer
• PC Literate in Word, Excel and Outlook
• Should demonstrate the drive and desire to progress
• Must be flexible in approach to work and shift patterns
• A clear understanding of the customer requirements ensuring that all queries are dealt with in an efficient and effective manner.
• Able to work as part of a team and to clearly demonstrate a professional attitude towards all colleagues.
• An organised and focused approach to all administrative duties.

As part of our drive to make Great Beara great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave Competitive holiday entitlement.
• Pension scheme We want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 4% employee and 4% employer.
• Life Assurance- x2 your annual salary.
• Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

• If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!

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