Administrator

Brook Street Ltd is pleased to announce a temporary available position within the National Probation Service in Southampton. This role is a full-time, temporary contract with a standard schedule of Monday-Friday, 8:30 AM - 5:00 PM, including a 1-hour lunch break.

Role Details:

• Hourly Rate: £11.44 per hour
• Location: Town Quay House, 7 Town Quay, Southampton SO14 2ET
• Schedule: Standard hours are 8:30 AM - 5:00 PM.
• Duration: 4 months with possibility of extension

About our client:
The National Probation Service plays a crucial role in the criminal justice system, supervising high-risk offenders in the community and ensuring public safety.

Your Role:
As a Case Admin, you'll be the backbone of our admin team, ensuring that our operations run smoothly and efficiently. Your role will involve:

• Database Management: Keep accurate offender and victim information up-to-date.
• Effective Communication: Manage referrals and maintain vital relationships with external agencies.
• Record Keeping: Prepare and maintain case files and management information.
• Reception and Enquiries: Provide top-notch customer service and handle enquiries with professionalism.
• Support Services: Arrange appointments, handle petty cash, and support with meetings and documentation.

Why This Role Is Exciting:

• Impactful Work: You'll play a key role in supporting our team and contributing to the successful management of offenders, which directly impacts public safety.
• Diverse Responsibilities: No two days will be the same, as you'll be involved in various tasks from managing databases to handling sensitive communications.
• Professional Growth: Gain experience within a vital sector and enhance your administrative skills while working alongside a dedicated team.
• Amazing Team: Be part of a supportive and collaborative team where your contributions are valued and teamwork is key.

What We're Looking For:

• Excel Experience: Working with Excel is essential to effectively manage and analyse data.
• Team Player: You thrive in a collaborative environment and work well with all colleagues to achieve common goals.
• Organised and Detail-Oriented: You have a knack for maintaining accurate records and handling sensitive information with confidentiality.
• Effective Communicator: Your interpersonal skills help you navigate various situations professionally and empathetically.
• Proactive Problem-Solver: You're capable of managing multiple tasks and finding solutions to any challenges that arise.

Requirements:

• All offers are subject to a basic DBS check, 3 years referencing, and HMPPS Vetting.

Ready to make a meaningful impact and advance your career? Apply now and be a part of something bigger. Help us shape safer communities and foster positive change through your administrative expertise!

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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