Unique Personnel Ltd
Call Centre Agent 75164
Job Location
Ekurhuleni, South Africa
Job Description
Assist customers with inquiries, product information, and issue resolution via telephone and other communication channels. Provide excellent customer service while maintaining a positive and professional attitude. Handle incoming calls and make outbound calls as required. Follow call scripts and guidelines to ensure consistent and accurate communication Accurately and efficiently enter customer information and interactions into the system. Maintain detailed and organized records of customer interactions. Collaborate with team members and supervisors to resolve complex customer issues. Escalate unresolved issues to appropriate channels. Ensure clear and concise communication with customers and team members. Engage in ongoing learning opportunities provided during the internship. High school diploma equivalent. Excellent communication and interpersonal skills. Basic computer skills. Eagerness to learn and adapt in fast paced environment.
Location: Ekurhuleni, ZA
Posted Date: 9/19/2024
Location: Ekurhuleni, ZA
Posted Date: 9/19/2024
Contact Information
Contact | Human Resources Unique Personnel Ltd |
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