Experienced Accounts Receivable

CBD American Shaman is seeking an experienced Accounts Receivable Specialist with a background in fulfillment and manufacturing Accounts Payable to join our finance team. The ideal candidate will be detail-oriented, organized, and possess strong analytical skills to manage accounts receivable processes efficiently while leveraging their knowledge of fulfillment and manufacturing accounts payable.

1. Accounts Receivable Management:

• Generate and send out invoices to customers in a timely manner.

• Monitor accounts to ensure timely payments and follow up on overdue invoices.

• Reconcile accounts receivable ledger to ensure accuracy.

• Investigate and resolve billing discrepancies or disputes.

• Maintain accurate records and documentation of all transactions.

2. Customer Relationship Management:

• Communicate with customers to address inquiries, resolve payment discrepancies, and negotiate payment terms if necessary.

• Provide excellent customer service while maintaining a professional demeanor.

3. Cash Application:

• Process incoming payments and accurately apply them to customer accounts.

• Reconcile cash receipts and deposits regularly.

4. Reporting and Analysis:

• Prepare and analyze accounts receivable aging reports to identify delinquent accounts and implement collection strategies.

• Generate monthly financial reports related to accounts receivable performance.

5. Process Improvement:

• Identify opportunities for process improvements to streamline accounts receivable procedures and enhance efficiency.

• Collaborate with cross-functional teams to implement changes and best practices.

6. Fulfillment and Manufacturing Accounts Payable Support:

• Leverage knowledge of fulfillment and manufacturing accounts payable processes to provide support and collaboration with relevant teams.

• Assist in resolving any cross-functional issues related to accounts receivable and payable processes.

• Bachelor's degree in Accounting, Finance, or related field preferred.

• Proven experience (X years) in accounts receivable management.

• Strong understanding of fulfillment and manufacturing accounts payable processes.

• Proficiency in accounting software and MS Office suite, especially Excel.

• Excellent communication and interpersonal skills.

• Detail-oriented with strong analytical and problem-solving abilities.

• Ability to prioritize tasks and manage time effectively.

• Experience in process improvement initiatives is a plus.

• Knowledge of relevant legal regulations and compliance standards.

• Certification such as Certified Accounts Receivable Manager (CAR), Certified Credit and Collection Professional (CCCP), or similar is preferred.