Insight Business Machines - Desktop Engineer - Technical Support

- Oversee and update assigned support service requests. - Handle daily technical support activities on desktop support, data network and server management. - Setup desktop computers and peripherals and test network connections. - Install and test desktop software applications and internet browsers. - Test computers to ensure proper functioning of computer systems. - Train end users on usage of computer hardware and software. - Develop and manage effective professional working relationships with contractor personnel, co-workers and clients. - Adhere to policies as per corporate manuals and directives. - Extend computer support for systems- software and hardware. - Setup computers and install software/hardware for various applications and programs. - Interact with staff on desktop problems and their resolution. - Network and connect computers within organization to better communication. - Maintain computer peripheral devices like printers and resolve associated problems. Desire skills: - Candidates should work in 24- 7 service - Basic Hardware troubleshooting - Desktop troubleshooting, handled users basic knowledge on server (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 12/21/2024