Maintenance Technician

Technician - Level 2

Under the direction of the Branch Manager, the incumbent will perform a dual role as Repair Technician and Driver. As a Repair Technician, the incumbent will be responsible for repairs, refurbishes and maintains engine-driven generators and ensures a safe working environment. As a Driver, the incumbent will be responsible for the safe delivery and pick-up of welding equipment, parts, supplies and accessories to and from our customers in a commercial vehicle.

• Ensures a safe work environment by following Airgas/Red-D-Arc’s health and safety guidelines.
• Assembles diesel, gas, and propane equipment for rental. Tests and calibrates machines to see if they are functional for rent or sale.
• Repaints parts, touches up paint, and puts decals on welders to maintain general appearance.
• Replaces defective parts and completes preventative maintenance required.
• Orders parts as required to complete repairs.
• Inspects returned equipment for proper operation and/or damage by the customer.
• Operates a forklift, pallet jack or other necessary equipment to stock required parts in the shop.
• Operates company commercial vehicles to deliver welding equipment and supplies to customer site as required.
• Ensures a clean and organized work environment at all times.
• Prepares and completes paperwork for all machine repairs
• Ensures efficient and safe delivery of customer equipment requirements as per shipping documentation.
• Prepares accurate shipping documentation, and travel logs including signed copies of all documents, returns, and shortages noted & damage records.
• Works closely with Branch Coordinator/Branch Manager to ensure customer needs are met.
• Prepares and tests welding equipment for delivery to customers.
• Maintains communication with all branch personnel.
• Performs other related duties as required.

Competency Statements

• Leadership: Must be able to guide and mentor associates. Must be able to delegate and follow-up effectively.
• Relationship Building: Must be able to communicate effectively.
• Decision Making: Must be able to work independently while making decisions based on company policies and objectives.
• Problem Solving: Must be able to proactively and methodically deal with conflicting goals and challenging situations.

Education

• Post secondary education equivalent to a one year Technical College or equivalent is an asset.

Experience

• 2-3+ years of related technical experience.
• Working knowledge of power generating and welding equipment, welding application and equipment is an asset.

Licenses/Certifications

• Must have a valid Class A Commercial Driver’s License

Skills and Abilities

• Attention to detail and solid organizational skills.
• Ability to multi-task and work independently with little supervision.
• Ability to work in a fast-paced team environment.
• Ability to make critical decisions while following company procedures.
• Ability to act proactively or find a solution with work-related problems.
• Adaptable to set and prioritize work with varying exceptions.
• Ability to work with a wide variety of people with different personalities and backgrounds.
• Communicates with clarity, verbally in one on one or group situations, and over the telephone.
• Communicates well in writing by composing clear documents.