Front Desk Administrator

Job Title: Front Desk Administrator

Location: Orange, CA

Job Overview

We are looking for a highly organized and professional Front Desk Administrator to be the first point of contact for our office's clients, visitors, and staff. This key role will involve handling administrative duties and ensuring a smooth and welcoming office environment. You will answer phone calls, manage correspondence, and support daily office operations. As a collaborative member of the team, you will assist with various administrative tasks, contributing to the efficiency and success of the office.

Key Responsibilities

• Welcome visitors in a friendly, professional manner. Provide accurate information and direct them to the appropriate personnel or area.
• Answer and direct incoming calls promptly, ensuring they are routed to the correct team members.
• Manage office correspondence by processing and distributing incoming and outgoing mail and packages.
• Perform data entry, manage filing systems, and assist with document preparation, including scanning, organizing, and proofreading.
• Support staff with day-to-day administrative tasks, including scheduling, preparing reports, and maintaining office supplies.
• Provide exceptional customer service, maintaining a positive and professional image of the office while ensuring smooth communication between departments and external partners.

Qualifications

• Education: A high school diploma or equivalent is required; an associate degree or higher is preferred.
• Experience: 1-3 years of experience in an administrative role, preferably within an office environment.
• Skills:
• Strong organizational skills with the ability to prioritize multiple tasks effectively.
• Exceptional verbal and written communication skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with Adobe or Bluebeam is a plus.
• Outstanding interpersonal skills with a customer-service mindset.
• Self-motivated and able to work independently as well as part of a team.
• Bilingual: Proficiency in both English and Spanish is highly preferred.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.