Facilities Manager

Summary:

QTI’s client is currently looking for a full time Facility Manager to provide support for their facility located in Middleton, Wisconsin. This Facility Manager position is accountable to protect, maintain, and enhance the value of a commercial real estate asset to maximize the owner's financial return and for the benefit of the tenants, consumers, and the community. This is accomplished by performance of the assigned facility’s operational maintenance requirements, tenant customer service needs, tenant service requests, capital improvement project management, and construction activities in keeping with the overall company goals. This incumbent represents the property owner to both the tenants and the public and reports to the Property Management Director. This is a hands-on position with both managerial and task performance responsibilities.

Responsibilities:

• Direct, Coordinate, Schedule and Inspect the work of Team Members, contracted services, and any other positions/relationships as assigned.

• Actively perform when prudent, and otherwise ensure the performance of (through delegation employees or outsourced services in compliance with the company’s policies and procedures) the complete routine maintenance tasks needed at the assigned properties, such as cleaning, landscaping, interior and exterior repairs and maintenance, mechanical, electrical, plumbing repairs and maintenance and installations and upgrades, etc.

• Regularly complete custom construction related tasks such as carpentry, drywall, electrical work (if so qualified), painting, plumbing (if so qualified), estimating, scheduling coordination, and other components of capital projects as assigned. When self-performed work is not possible or appropriate contact, direct, and inspect the work of third-party vendors. Respond to all emergency situations.

• Demonstrate a positive, professional, and customer service-oriented attitude about the company with coworkers, tenants, clients, and the public whether contact is by mail, telephone, electronic communication, or in person.

• Assist company in building and maintaining a strong team ensuring that employees are in positions aligned with their proper skill set.

• Establish and maintain collaborative working relationships between departments, with coworkers, and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting when required.

• Keep abreast of new technologies, skills, systems, and procedures related to facilities management, construction, and customer service.

Required Experience:

• Five years minimum of work in facility management and/or operations is required including previous work experience with multiple types of commercial real estate and maintenance. Must have good knowledge of mechanical systems, specifically lighting and ballasts, mechanical, electrical, plumbing, carpentry, general repairs and building automation systems including a detailed understanding of customer service, building systems and construction related to commercial real estate.

• PC literacy is required (including spreadsheets). Ability to analyze and synopsize a monthly reporting and use budgets and operating forecasts. Ability to note deviations from financial plan, determine causes and to provide recommendations to the company on needed action plans. Experience with property management systems such as Yardi and Angus strongly preferred.

• Experience with building automation systems and access control systems, such as Seimen’s Insight, Honeywell, Niagra, preferred.

• Ability to work independently as a manager and as a team member. Ability to relate well with others even while working at a distance without the benefit of personal contact. Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through.

• Ability to exercise judgment and discretion is critical to success.

Must be professional at setting priorities and coping with competing demands