Healthcare Office Administrator

Office Manager

Reports to Executive Director

About our organization:

At White Light Behavioral Health, we do things differently. Our workforce are not just employees, they are members of a large, diverse, mission and values driven family who are collectively committed to changing and saving lives affected by addiction. We celebrate being an Employer of Choice committed to providing a recovery friendly and equal opportunity workplace.

Overview:

Office Manager requires a strong background in the healthcare field and is responsible for overseeing multiple aspects of our Columbus facility. This role requires strong administrative, technology and organizational skills.

Knowledge:

● Bachelor’s degree in health care administration or 5+ years related experience.

● Excellent analytical abilities

● Ability to communicate effectively both written and orally with members of all levels of the organization

● Excellent time-management skills and ability to prioritize and manage projects across multiple departments

● Demonstrated interpersonal skills to work with physicians, patients, and staff at all levels, must have the ability to relate to people in a manner to win confidence and establish rapport

Skills:

● Strong interpersonal skills

● Strong communication skills

● Excellent analytical abilities

● Excellent computer skills and the ability to use the computer as the main tool

● Excellent time-management skills and ability to prioritize and manage projects and resolve conflicts

● Excellent organizational skills

● Experience with office management within the healthcare industry

● Demonstrated interpersonal skills to work with physicians, patients, and staff at all levels,

must have the ability to relate to people in a manner to win confidence and establish rapport

● Utilize skills and experience to assist staff and provide feedback

Responsibilities:

● Greet and welcome visitors with a warm and friendly demeanor

● Receive packages and organize inventory

● Assist with clerical duties such as filing, photocopying, and faxing

● Maintain cleanliness and organization of the reception area and contribute to cleanliness of the facility

● Handle incoming and outgoing mail and packages

● Managing census

● Admission tasks such as auditing intake files, COBs, AORs, family contacts

● Provide administrative support to various departments as needed

● Oversee housekeeping

● Oversee kitchen

● Other duties assigned

Qualifications:

● 5+ years of proven experience as an office manager within the healthcare landscape

● Strong administrative skills

● Excellent verbal and written communication skills

● Proficient in computer literacy, and technology

● Strong organizational skills with the ability to multitask effectively

● Previous experience in a substance abuse/behavioral health facility is preferred

● Ability to maintain confidentiality and handle sensitive information with professionalism

● Experience with EMR systems; Kipu is a plus

● High attention to detail and accuracy

White Light Behavioral Health Columbus LLC at 4040 East Broad Street, Columbus, OH 43213.