Operations Technical Specialist, E&S Casualty

Job Description

This is an opportunity to join Ascot Group - one of the world's preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we are bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service - both pre- and post-claims. Ascot exists to solve for our clients' brightest tomorrow, through agility, collaboration, resilience, and discipline.

Job Summary

Ascot is seeking an Operations Technical Specialist to support and manage workflows between multiple departments. The Operations Technical Specialist will collaborate with underwriting and other key business partners to transform all elements from underwriting into finished and standardized documents for our insureds. The successful candidate will have an in-depth understanding of the insurance industry, and be a creative problem-solver with a skill for navigating systems and an eye for detail.

Responsibilities and Duties

• Responsible for the management of workflow of an assigned underwriting business unit(s).
• Gain a strong understanding of business processes by leveraging standardized workflows and compliance guidelines.
• Identify areas for improvement, create and implement solutions when needed.
• Provides support to assigned underwriters and brokers throughout the policy lifecycle, which includes, but is not limited to clearance, binders, invoices, policies, endorsements, cancellations, renewals, non-renewals, and reinstatements.
• Create completed files that meet compliance standards, proofread and finalize policy documents.
• Ensure all work is processed accurately and according to Service Level Agreements
• Provides ongoing guidance and support to the offshore shared service team, including training and conducting quality checks.
• Collaborate with the offshore team/Service Center as needed.
• Ability to complete midterm endorsement exposure changes.
• Communicate effectively with the underwriting team to secure the information necessary to accurately process the accounts.
• Perform other duties as assigned.

Qualifications

• 2-5 years' experience in insurance industry
• Auto insurance experience strongly preferred
• High school diploma, college degree preferred.
• Demonstrates effective verbal, written, and listening communication skills.
• Provides service excellence to internal and external partners, delivering an experience that exceeds the customer's expectations.
• Takes ownership and responsibility of performance and results.
• Able to collaborate in situations when actions are interdependent, and a team is mutually responsible to produce desired results.
• Strong time management and organizational skills.
• Knowledge of Microsoft Suite applications, i.e., Word, Excel, PowerPoint

***This position may be filled at a different level, depending on experience***

Compensation

Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot's total compensation package for employees. Other rewards may include annual cash bonus, long-term incentives, and other forms of discretionary compensation awarded by the Company. The annualized base pay range for this role is: $55,000 - $65,000.

Company Benefits

The Company provides a competitive benefits package that includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more

Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)

Retirement Benefits: Contributory Savings Plan (401k)

#LI-Hybrid

Location: Schiller Park, IL, US

Posted Date: 12/1/2024