Implementation Manager

LaSalle Network is partnering with a dynamic software company that partners with businesses across various industries. With a strong commitment to enhancing the hiring experience for both employers and candidates, they offer innovative tools for applicant tracking, candidate management and onboarding. As they anticipate exciting growth in the coming months, they are looking to expand their implementation team to support their clients effectively.

Our client is seeking enthusiastic Implementation Managers who are passionate about helping customers succeed. In this role, you will support clients in learning and maximizing the value of their Applicant Tracking System (ATS), following a structured process that requires minimal customization in a temp-to-hire capacity.

Implementation Manager Responsibilities:

• Conduct training sessions to familiarize customers with the software and its features
• Serve as the primary point of contact for customer inquiries, providing timely support and assistance
• Collaborate with team members to ensure a seamless customer experience throughout the onboarding process
• Assist in preparing and presenting demos and training materials for new clients
• Maintain organized documentation of customer interactions and training sessions
• Contribute to team meetings and share insights to improve processes and customer satisfaction
• Uphold a positive and collaborative atmosphere within the implementation team

Implementation Manager Requirements:

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively
• Excellent communication skills, both written and verbal, with a friendly and professional approach
• Previous experience in project management, B2B customer-facing roles or SaaS environments preferred
• Ability to quickly learn software and train others, with strong presentation skills
• Experience working cross-departmentally is a plus
• Familiarity with Salesforce or Gainsight is a desirable bonus
• Team-oriented mindset with a willingness to jump in and support colleagues

If you are excited about making a positive impact and helping organizations thrive through effective software solutions, we encourage you to apply for this position. We look forward to hearing from you!

Thank you,

Katie Webb
Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

Location: Schiller Park, IL, US

Posted Date: 11/30/2024