Technical Writer

Job Description : - We are seeking a highly skilled Technical Writer to join our team for a critical banking project focused on payment gateways. - The ideal candidate will have extensive experience in API documentation and XML. - DITA, with a strong technical background and the ability to clearly and effectively communicate complex information. Key Responsibilities : - Develop, review, and maintain high-quality technical documentation for APIs, including user guides, integration manuals, and system documentation. - Collaborate with developers, product managers, and other stakeholders to understand and document payment gateway systems and related banking technologies. - Write and edit technical documents in XML DITA, ensuring accuracy, clarity, and consistency. - Create clear and concise user documentation, FAQs, and how-to guides for both technical and non-technical users. - Conduct interviews with subject matter experts to gather detailed information. - Manage documentation projects, ensuring timely delivery and adherence to quality standards. - Stay up-to-date with the latest developments in payment gateway technologies and API. - Documentation best practices. Required Skills : - Strong experience in API documentation, particularly in a banking or financial services context. - Proficiency in XML DITA and other documentation tools. - Excellent written and verbal communication skills. - Ability to understand complex technical concepts and translate them into user-friendly documentation. - Strong attention to detail and the ability to work independently. - Experience working in agile environments is a plus. Preferred Qualifications : - 5 years of experience in technical writing, with a focus on API documentation. - Familiarity with payment gateway systems and the banking domain. (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 11/23/2024