Associate, Middle Office Representative II

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Associate to join our Middle Office Operations team. This role is located in Singapore - Hybrid.

In this role, you'll make an impact in the following ways:

• Serves as a lead for the day-to-day operations of a Middle Office support team, providing work direction and technical assistance on complex matters.
• Leads the daily activities of a Middle Office support team servicing multiple funds. Reviews data and assists in resolving escalated problems that may arise during the normal daily, weekly or monthly accounting and reporting.
• Supervises the tracking and accuracy of fund data maintained in IBOR records. Establishes data maintenance and summarization processes and procedures to improve team efficiency and best support the Middle Office support team.
• Reviews and approves work conducted by more junior levels in accordance with function policies and procedures. Performs analysis and research on the most complex transactions and identifies solutions to complex inquiries.
• Responsible for the most complex reconciliations analysis (cash, asset, & market value), break assignment, and resolution of reconciliation breaks. Dictates how support team handles incorrectly managed exceptions and enforces adherence to procedures.
• Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented. Responsible for ensuring error reports are in compliance with service level agreements. Assists Team Lead/Manager in reviewing escalation and correction of errors.
• Serves as subject matter expert and conducts research to gather information on the most complex, multi-faceted transactions and provides answers to complex inquiries that have been escalated by lower levels.
• Assists Team Lead/Manager in directing, motivating and developing staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
• Leads team in preparing system-generated reports. Sets standards for team's report output to be shared with client teams. Coordinates review of reports and the sharing of reports with Middle Office teams.
• Assists in identifying and implementing process improvements to reduce audit and financial exposure and improve team efficiency.
• Supervises a team of Middle Office support staff. May be responsible for specific supervisory review and approval actions.
• Supports the achievement of team objectives.

To be successful in this role, we're seeking the following:

• High school/secondary school or the equivalent combination of education and experience is required; Bachelor's degree a plus, mutual fund industry background preferred.
• 3-5 years of total work experience preferred; experience in accounting support or the mutual fund industry preferred.

At BNY, our culture speaks for itself. Here's a few of our awards:

• America's Most Innovative Companies, Fortune, 2024
• World's Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
• Most Just Companies", Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg's Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.


Location: Singapore, SG

Posted Date: 11/22/2024